ORG LP728 - Organizational Assessment and Intervention

(Credits: 4)

This course covers theoretical concepts and practical applications of organizational assessment and intervention. Key steps in organizational assessment and intervention will be reviewed including entry and contracting, diagnosis, intervention design, implementation, and evaluation. Interactive learning methods will be used to develop student skills in building a work relationship with a client, determining an initial scope of work, establishing boundaries and navigating ethical challenges.

Concepts of diagnostic methodologies will be reviewed including interviews, surveys, observations, and unobtrusive data gathering. Action Research and Socio-Technical Systems (STS) will be explored in depth.