ORG OP620 - Consulting Skills

(Credits: 3)

This course will focus on consulting skills including inquiry practices, ethics and values, Block's flawless consulting model, the art of dialog, difficult conversations, contracting and proposal writing, understanding the basics of profit and loss sheets and what they tell about the health and life cycle phase of organizations, assessment of client company congruence between strategy and market position. Client management, facilitation, and supervision methodologies are explored and applied using case study.