ORG PA550 - Organizational Assessment: Qualitative and Quantitative

(Credits: 3)

Assessment of organizational health and functioning is the first step in effecting lasting change. Assessment skills are critical tools for organizational practitioners to up hold the ethical value of assisting clients in making a free and informed choice regarding action planning. As such, this course is dedicated to teaching students how to use qualitative and quantitative survey techniques to assess and diagnose organizational effectiveness. Students will learn naturalistic inquiry including: interviewing and focus group qualitative data gathering skills and creation of interview protocols, coding, and thematic development reporting. Students will also learn to be good consumers of quantitative reports and the basic statistics most used in organizations to make meaning out of survey data. Additionally students will consider the ethical issues of data gathering, reporting and diagnosis.