President's Updates - COVID-19

Update From William James College President Nicholas Covino, August 3, 8:00 AM: 

Dear Colleagues,

Thank you for your commitment and your courage in returning to campus.

The clean and safe space that you discover as you arrive at 1 Wells comes from the care that our facilities, operations and IT folks have for each of us.  You know the people whom I am calling out: they are not just 'doing their job', but they are making sure that our members and their families are as comfortable and protected as they can be.

You are built the same way.

As we get settled in, please remember to wear a mask when you are walking about the facility and to keep 6 feet of space apart.  We will designate a few spaces for smaller in-person meetings, but for this week let's rely upon Teams and Zoom to conduct formal interactions until we all get comfortable with being back.

We have work to do, but we are getting ourselves back before we welcome back our students so that we are ready to support them as best we can.

My thanks for your service and welcome back.

Nick

Update From William James College President Nicholas Covino, July 31, 9:00 AM: 

Dear William James Community,

Monday marks an important date for the College, as staff begin a gradual return to campus. Beginning Monday, August 3, the building will be open Monday through Thursday from 8 AM to 4 PM, with staff working two days in the building and two days remotely on an alternating schedule. All staff will work remotely on Fridays and the building will be closed. Staff members, please confirm with your supervisor which two days you will be in the building.

For the near future, our new normal will be learning how to accomplish our work in an environment that contains an unpredictable and serious pandemic. Our Commonwealth is more fortunate than most states in terms of virus prevalence and it seems likely that business can be conducted with preparation and proper behavior and the College is taking those steps to protect the health and safety of our members. Reduced onsite staffing and restricted community assemblies will limit building density. Classes, as announced previously, will be online this fall for the same reason. And, faculty and staff are preparing academic, professional, cultural and social opportunities to be held on campus, with appropriate precautions in place, as conditions allow.

As our staff begins to return on Monday, students and faculty may begin to use the building during operating hours. While in the building, please pay attention to all protocols, policies, and procedures that are in place now and for the foreseeable future: wear a mask; enter through the front door only; scan your WJC ID badge at one of the computer terminals to complete a health questionnaire; maintain social distancing; and follow all posted health and safety signage. This video shows some of the many investments that our Facilities, Operations and IT staff have made to our building.

Our Monday through Thursday, 8 AM to 4 PM, building operation schedule will remain in effect through Orientation week, at which point some evening building hours will be added to offer students additional access to study spaces and services like the library. These evening hours will be announced later.

The health and safety of our community is paramount. We continue to keep a watchful eye on external events and trends, along with the needs and practices of our community. Barring any major health changes, these staff and building schedules will remain in place until mid-October, at which point we will reassess and send an update.

My thanks and gratitude to the members of our Facilities team, Administrative Staff, IT department, and other essential personnel who have been working from the building in recent weeks, and some throughout the pandemic. Not only have these colleagues worked to prepare the spaces, but they’ve been practicing our new protocols and commenting on procedures to ensure readiness for the rest of our community. 

I remind you to please keep visiting the College’s COVID19 Information Pages for FAQs and regular community updates. I very much look forward to sharing the building with you next week and to the opportunities, both virtual and in person, that we will create in this next phase of our operations. Thank you for your patience and for your understanding.

Optimistically,

Nick

Update From William James College President Nicholas Covino, July 15, 3:00 PM: 

Dear William James Community,

It is about mid-way through the summer and the College is busily preparing for the upcoming year. I would like to express my great gratitude to the many members of our staff and faculty who have been working hard with considerable effort and creativity to maintain all that our learning community requires.

These are days that have demanded a lot of our people; faculty and staff have had to anticipate the impact of the pandemic, enhance skills at remote education and work, invent new opportunities for experiential education, discover new ways to become accessible to each other, supplement systems and protocols to safeguard the health of our members, create new opportunities for familiar rituals like graduation and orientation, and identify programs to assist our students and our community colleagues. This small college has evidenced great creativity, patience and resilience – but I am most grateful for the generosity of spirit that so many of our community have brought.

In late August, we will welcome the newest members of our community. A blended program of Orientation will introduce them to our people and programs. Staff from Admissions, Marketing, Communications, Registration, Financial Aid, Student Affairs, Academic Administration, Field Education, Facilities and others have worked closely with Faculty to recruit, review and respond to hundreds of applicants over the past months and guide these individuals as they embark on their professional journey. As this pandemic continues to create loss, disruption and frustration across the world, the skills of this next generation of leaders and clinicians will be even more necessary.

The country’s woefully inadequate behavioral health workforce is an enormous limitation to our healthcare system, and it has serious economic, educational, medical and social consequences. The U.S. does not have enough providers to meet an ever-growing need and, beyond lacking numbers, the system lacks providers with culturally responsive training. William James College is uniquely positioned to impact this, which is why Workforce Development remains a key priority. This week, HRSA extended the recent grant in support of Clinical and Counseling students with lived experience and a commitment to working in underserved communities following graduation. A total of $6 million will, now, support twenty scholarships in each department for the next 5 years.

Next week, the Behavioral Health Service Corps begins. The first cohort comprises a larger than anticipated group of eager young professionals who will spend a year becoming familiar with community mental health and applied psychology. Our hope is that the passion that brought these scholars to apply for this unique service-learning opportunity will be transformed from calling to career, and that, over time, these emerging professionals, along with those in future cohorts, will expand the behavioral health workforce both in number and in culturally responsive practice.

We’re working hard to ensure that an education in behavioral health more accessible in other ways, too. With leadership from the Counseling and Behavioral Health and Online Education departments a new Online MA in Clinical Mental Health Counseling will begin to train working professionals this fall.

And, a less visible effort I’d like to share with you, comes in the form of a month-long, pro-bono, consultation on the College’s investment in Workforce Development from the international business experts at L.E.K.;  their comprehensive evaluation will aid us in planning our forward progress in this area. You will learn more about this in the coming months. On a more visible level, I want to thank Mr. Kevin Costello and his crew for the extraordinary work that they have done to make our space safe.

Another move forward is the formalization of a leadership position to support the entrepreneurial efforts of many individuals across many years that have led to programs such as the Lucero Latino Mental Health Program, MVP, the Black Mental Health Academy, Asian Mental Health, CMGMH, and the Behavioral Health Service Corps. The appointment of Dr. Gemima St. Louis as VP for Workforce Initiatives and Specialty Training will facilitate continued growth in this year and provide greater support for the students who seek the unique training that a William James College education offers. In addition, Dr. St. Louis will help the College to continue to evolve its network of community partners.

In keeping with the national period of reflection on race that followed the death of Mr. George Floyd, and as the country grapples with its history of systemic racism, the College continues to reflect – but we know that reflection without action won’t yield systemic change. As such, we have put several efforts in motion that are intended to have long term impacts for WJC and our educational model. Here are some examples:  

• With direction from Dr. Yashu Kauffman, head of the Office of Academic Data, Development & Institutional Effectiveness (ADDIE), four teams of faculty and staff are reviewing the College’s policies, procedures and history of Faculty Recruitment, Staff Hiring, Admissions and Financial Aid to examine any evidence of systemic bias and to make recommendations for change;
• A search is underway to identify two new faculty hires to support, especially, our growing BIPOC student body;
• Our specialists at Teachers21 with support from WJC Faculty are revising a degree program to educate School Principals to lead in underserved school districts, and they are working to attract another expert to join them in this work;
• Dr. Jay Toomey and members of a Diversity Implementation and Evaluation team are working collaboratively with faculty to identify aspects of their course timing, assignments, and examples that implicitly convey racist messages or ideas; 
• Dr. Toomey and several Faculty colleagues have been conducting a review to identify opportunities to add anti-racist research and literature to the curriculum.
• Director of DEI, Ms. Noronha and VPAA Lambert have included expectations for competence with DEI in both the Faculty Contract and Evaluation.
• And, Ms. Noronha, along with the Dean of Students and CMGMH experts have presented several rich programs this summer, with more training and opportunities for discussion upcoming.

As I have written several times before, these are unprecedented times – but they are times that have nudged us in new directions. We will continue to grow and learn together as we move into the second half of the summer and on to our fall semester. This is a learning community with creative and generous trustees, students, faculty and staff who are making a difference at this College and in society.

Thank you, all, for your dedication and for your partnership.

With gratitude and hope,

Nick

Update From William James College President Nicholas Covino, July 7, 4:00 PM: 

Dear William James Community,

For the past several weeks, we have been entertaining a number of options for how to conduct the fall semester and to repopulate our campus. In this planning process, we have been considering the needs of our community, listening to the recommendations of Governor Baker, and keeping a watchful eye on health trends across the nation. Although Massachusetts is showing very strong signs of recovery, the health data from other states and the plans for opening K-12 schools are not as reassuring.

To ensure that gains seen and felt here in the Commonwealth can continue, it seems prudent to stay the course with current health practices. This includes keeping building density low. It, also, seems respectful to make a public announcement, now, so that people can have time to plan. As such, I am asking the Academic Leadership and College Faculty to continue to deliver instructional classes online throughout the fall semester.

There will be more details to follow, but to provide a brief overview: we will employ a hybrid (online/in-person) format for the Orientation of incoming students, then move to remote academic instruction for all students for the fall semester. Field education/experiential learning remains scheduled to occur in person, unless otherwise noted by individual sites. In addition, we will create academic, professional, cultural and social opportunities to gather on campus, with appropriate precautions as conditions support.  Our efforts to optimize the educational and social experience in our online space remain a priority, as well. More to come on these plans.

For staff, a return date was previously announced as July 20. With this change we will, instead, begin a phased return to the building on Monday, August 3, with staff returning to campus Monday through Thursday for two days each week, through August.  Staff should arrange a schedules with their supervisors to be present for two days per week on campus with Friday continuing as a remote workday for all.

I am most appreciative of the talents and the investment that many people have been making in the important work of this College. There are few playbooks to guide us and I am grateful for your patience and for your professionalism.

Please continue to pay visits to the COVID19 information pages on our website for new information.

Respectfully,  

Nick

Update From William James College President Nicholas Covino, July 2, 3:30 PM: 

Dear William James Community,

This weekend is Independence Day, the 4^th of July, a day that marks the signing of the Declaration of Independence. If these past months have taught us anything, it is not how independent we are as a country and a world, but how interdependent we are. Our health, our economy, our educational system, our safety, and even our freedom are all dependent upon the relationships that we have with each other.

Social, political, educational and psychology leaders like Gandhi, Goffman, FD Roosevelt and William James write eloquently of the essential connectedness of human beings. Even with the help of sophisticated technology, the traditional 1812 Overture is better when the musicians are present to each other and we are to them. Our understanding of ourselves is shaped by our interactions with others, manufacturers need supply chains, businesses need customers, customers need businesses, and educators need students. The spiritual educator Thích Nhất Hạnh so emphasizes the interdependence of all life that he calls our perception of independence an ‘illusion.’

In his famous Letter from Birmingham Jail, Rev. Dr. ML King wrote: “I am cognizant of the interrelatedness of all communities and states. I cannot sit idly by in Atlanta and not be concerned about what happens in Birmingham. Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny. Whatever affects one directly, affects all indirectly.” Whether it is justice, commerce, peace, health, hunger, music or education, we depend upon each other.

This morning, Governor Baker announced that the Commonwealth will begin Phase 3 of its reopening on Monday, July 6. William James College staff will begin to returning to campus in shifts beginning on July 20^th. Additional plans, which will include information for Faculty and Students about our fall instruction, will be shared next week. Our facilities team has been preparing diligently to ensure that appropriate health and safety measures are in place. Concurrently, our academic and administrative leadership have been actively discussing ways to manage density in the building while delivering the highest quality education possible. These folks are acting on behalf of all of us, they are making plans for our safety and creating the opportunity for people to realize their professional aspirations because we are “one.”

As we return to our building and embark on our new normal, this understanding of our interdependence should lead us to keep each other safe by wearing masks, keeping a safe distance, washing hands and staying home when we are ill. It should invite our patience with each other and our generosity of spirit. We are recreating our community to achieve the professional aims of each member, and all of our members. Success with this aspiration demands that we deeply value the importance of each other and act in ways that benefit them. We depend upon each other.

My thanks to the many who have been generously focused on improving the lives of others and protecting our health and well-being. We benefit from our relationship with you. Take some time to relax on this holiday, we have all been through a great deal.

Happy Interdependence Day.

Nick

Update From William James College President Nicholas Covino, June 20, 11:00 AM: 

Dear William James Community,

Juneteenth has received unprecedented public attention this year, yet, the holiday, which has been celebrated by African American Families since the late 1800s, remains relatively unknown throughout the country. It is not just the date, or holiday itself, that deserve more attention, but the history that surrounds it.

During the College’s Juneteenth gathering on Friday, Trustee and WJC Doctor of Humane Letters, Shani Dowd presented a powerful narrative, weaving the history around the irresolute end of slavery in the U.S. with present conversations. If you missed the gathering, I’d like to ask you take twenty minutes of your time next week to watch the recording of her talk on our website. Conversations like this are an important part of our educational mission. As several who spoke at the end of the meeting mentioned, there are histories to be shared that are not in school texts and narratives that need to be rewritten. Advancing the conversation is a step that we can take. Thank you to Ms. Marice Nichols, Ms. Sonji Paige, Dean Josh Cooper, Ms. Joan Axelrod, Dr. Elana Wolkoff, and Ms. Gloria Noronha for creating this opportunity for us to be together. 

In national events, we celebrate two landmark Supreme Court rulings this week: the first confirming that federal anti-bias law covers millions of gay, lesbian and transgender workers; the second halting plans to end the Deferred Action for Childhood Arrivals (DACA) program, which shields people brought to the United States as children from deportation. Both decisions provide overdue protections to communities who have long awaited this news. The DACA decision, while providing some immediate relief, will require continued advocacy to prevent it from being challenged in another way in the near future.

Many in this community continue to find ways to participate in the ongoing dialogue about systemic racism. The College is, also, discussing steps that it can take to move things forward that I will share with you in upcoming weeks. However, among the steps that are being taken is the start of the Behavioral Health Service Corps this July. This program is a “Peace Corps” type year of employment/service/study and mentoring that is designed to introduce young people, especially those with lived experience in underserved communities, to the people and the work of behavioral health. Mr. Marc Abelard, Ms. Julia Rodenhiser, Ms. Melissa Koen, Ms. Katie O’Hare and Drs. Nilda Laboy and Jenny D’Olympia have recruited a very strong group of scholars for the year and they are currently placing them in agency positions. Our hope is that this pilot year will be an education for all of us about how to build the needed pipeline for professionals to a career in behavioral health.

I remind you, too, to continue to pay attention to CDC guidelines for protective measures like masks and handwashing. COVID19 case trends in the Commonwealth continue to move in the right direction with the three-day average of the number of patients hospitalized with COVID-19 down 55 percent. The Governor has announced the second half of Phase II reopening will begin on Monday with restaurants open for indoor seating, camps are starting up and the size of gatherings increasing. Mr. Kevin Costello and his Facilities crew have been outfitting the building with plexiglass panels, a keyless entry system, serviced air handlers, signage, and amplified plans and resources for cleaning. However, we know that attention to the personal health decisions that we make will be the key to keeping our community healthy. The College continues to watch external events as we work toward announcements about of our fall plans. More information to come soon on these, as well.

One of our Trustees shared with me this week how this time seems, to her, to be one of significant challenge. We have great uncertainty about how K-12 education can work remotely, about how to restructure policing and we are led by a polarized and seemingly incapable government. There is a virus that continues to adversely impact our health and unrest involving race, healthcare, politics and the economy that will be intensified in the fall. It is not hyperbolic to say that our work as leaders and behavioral health specialists is greatly needed. Let us continue to think together about how we can contribute.

Enjoy your weekend and Happy Father’s Day. If you’ve still got one of those guys around, tell him that you love him. If you don’t, think of how you will honor his gifts to you by paying it forward.

With respect and hope,

Nick

Update From William James College President Nicholas Covino, June 16, 2:00 PM: 

Dear William James Community,

For our community, last week was a very busy one in our virtual space with many well-attended events, serious reflection and feelingful discussion. Thank you to Dr. Laboy and the Counseling Faculty, DEI Director Noronha and the Council for Inclusive Excellence, and faculty members for creating opportunities for our community to connect. In addition, my thanks to the Scholars of the Black Mental Health Graduate Academy, and Dr. Natalie Cort, for the powerful Black Lives Matter statement shared this week with our community and beyond.

This is an important time for the nation to examine what we are about, what we desire and what we need with regards to relationships and race in this country. The willful asphyxiation of a helpless man by someone with an oath to protect and to serve has rightly outraged the county, reopened the wounds of centuries of injustice, and retraumatized a number of the members of our own community. People are in pain. We are exhausted and angry; we grieve, and we feel guilt; and we are committed to doing more than just talking.

William James College is actively working to identify ways that we can improve our learning community. Our investments have yielded fruit, even just this week, but we will note these later. This is a time for greater investment. There is more to be done to expand access to behavioral healthcare for all people. There is much more support to offer school systems that wish to create more culturally responsive classrooms. There is more to do in training leaders, clinicians and consultants with lived experience to meet the needs of our diverse country. And, there is more to do in examining our own community. I am grateful to the faculty and students who have made room for supportive discussions and to those who have found opportunities to tie these current events to our curricula.

Juneteenth, this Friday June 19, is a day of reflection that came not from the federal government but from the people whose families were born in slavery and who celebrate its end. A College-wide gathering is planned for Friday at NOON to recognize this history and all are invited to attend. I would like, also, to encourage everyone to have a meeting-free day this Friday. Instead, take the time to consider how we can address some of the vestiges of slavery that show up in systemic, subtle, obvious, and implicit ways.

Finally, to provide respite for students feeling the weight of academic pressures on top of already heavy burdens, Dr. Lambert and the faculty have created some flexibility around academic deadlines this Summer semester to allow degrees of freedom for those who need it (please read Dr. Lambert’s Friday email).

Let us work, now, to create a ‘new normal’ from this pandemic as well.

With respect and hope,

Nick

Update From William James College President Nicholas Covino, June 8, 3:00 PM: 

Dear William James Community,

As we begin another week together, I want to start with an update about the ongoing pandemic. Governor Baker has announced the move to Phase 2 in the process of opening the Commonwealth. Since the beginning of May, the seven-day average for the number of positive tests is down 82 percent and the three-day average of the number of patients hospitalized with COVID-19 declined 55 percent. The Governor reported ‘things were going in the right direction,’ with enough strength to relax some of the guidelines. Starting today, retail shopping, outdoor dining, routine health and dental visits are back with some restrictions. Youth sports, day care and camps are, also, opening with some restrictions and specific guidelines. Your tattoo will still have to wait, but there may be some Little League baseball in your future.

Although an essential business, William James College moved to a remote work model in March for most people. The business of the College has gone well-enough to allow us to remain this way for the next month or so. We will continue to monitor health conditions, childcare and other resources, as well as to follow the progress of peer organizations as they enter this phase. There are, also, phases within Phase 2 that demonstrate the wisdom of moving slowly. Things are trending positively, but decision-making still requires caution, good judgment and safe practice.

Sunday morning allowed us time to celebrate eight special men and women who completed our Bachelor of Science in Psychology and Human Services. This cohort spoke of their remarkable journeys and they allowed us to witness their compassion for others, their persistence, their struggles and their supports. Many virtual applauses and a few tributes were offered, along with a few tears. Each graduate credited their cohort and the WJC leadership that taught, supported and inspired them to ‘get it done.’ All of these folks have had a long journey; most have children and we even heard about some grandchildren. Most have been working in mental healthcare for many years and some intend to move from WJC to pursue a graduate degree. These graduates all have close familiarity with the needs and the experience of underserved people, and they intend to bring their new skills and new degrees to help to increase access to care for all persons.

Each of our graduates deserves accolades for completing their degrees while being workers, parents and caretakers. Credit, also, goes to the group that has 6 of 8 people graduating with honors and one person finishing with Summa Cum Laude! Imagine what shoes the following classes must fill. Thanks go to Mr. Marc Abelard (Director), Dr. Nilda Laboy (Chair), Ms. Julia Costa Rodenhiser, Ms. Joan Axelrod, Dr. Antoine Salvador, and Dr. Stan Berman for their creativity and commitment in building this program and supporting this first cohort through to graduation.

This morning, Dr. Nilda Laboy and Ms. Melissa Koen received word from the Health Resources and Services Administration (HRSA) that the Clinical Mental Health Counseling program will receive $650,000 each year for the next five to cover twenty student scholarships for a total of $3.2 million. AND Drs. Gemima St. Louis and Natalie Cort received the same word that HRSA will provide $650,000 for scholarship support to the Clinical Psychology program with the possibility of this award will be extended as well.

These funds come from the  Scholarships for Disadvantaged Students program at HRSA. They will add to existing WJC scholarships and grant awards designed to attract and support people who historically have not been attracted to careers in behavioral health and/or unable to afford graduate education. These awards continue to expand the College’s efforts to increase access to behavioral health by expanding the number of professionals with lived experience in communities of need and who have the desire to become educated to serve them as behavioral health professionals. We are very grateful to our faculty colleagues for their investment in this important work. Unlike many grants, these come with no funds to support faculty for the significant effort that goes into completing the application or to support the work that they and their colleagues will offer to implement them. This is genuine commitment.

These past several weeks have exposed, again, the systemic racism and inequities in our country. They, also, have stimulated an overdue discussion about police violence and abuse. Some of our community members have been awakened by these events and others cannot find relief to sleep. The country and our educational, legal, healthcare and political system need to think and think again about the inequities and injustices that exist and are a daily reality for so many. Several members of the Black Mental Health Graduate Academy have put some of their thoughts together. I ask that you please read this call to action.

William James College committed to education in leadership and behavioral health and, especially, to support people who have not previously been drawn to careers in applied psychology. The College is acting to advance the careers of those who will serve those who live in underserved communities. Social justice is at the core of our mission and it motivates us to undertake this work. However, as with all organizations, this College community is not free from the need for scrutiny, self-examination and repair. Unfortunately, prejudice lives here too. Our aspirations do not absolve us from implicit bias nor even from explicit offense. Where we differ from some organizations is in our commitment to engage each other in discussion, address our errors, and work together to make things better. The change that we want to see happen requires that commitment to creating a respectful and honest discourse as well as to continued action.

This week Ms. Gloria Noronha, Dr. Gemima St. Louis and her colleagues and Dr. Nilda Laboy and the Clinical Mental Health Counseling faculty are planning several opportunities for such reflection, instruction and discussion. At the suggestion of one of our Trustees (Mr. Garrett Parker) WJC will offer a Day of Compassion to an employee who wishes to take time for service or to have time for reflection in honor of the many who have been victims of violence and racial discrimination. May we use these opportunities well and may this work of dialogue and self-examination continue to strengthen our learning community.

With respect and hope,

Nick

Update From William James College President Nicholas Covino, June 2, 1:00 PM: 

Dear William James Community,

I expect, like me, that many of you are watching and reading about the expressions of concern around the country that have been occasioned by the death of Mr. George Floyd. I know that there are many troubling stimuli to process.

Our field borrows the ‘signal/noise’ dichotomy from engineering to emphasize that important information can become distorted or dampened by interference from other input. As we experience and process the emotions that are being shared, the words that are being said and the behaviors shown in our country, we want to pay close attention to the signal and not the noise.

The signal says that our country must rebalance systemic inequalities that have, too long, been part of the lived experience of people of color. The signal says that too many mothers and fathers have sent their young people out to play and to work with the fear that they would become hurt or killed. The signal says that all of us need to fix inequities in healthcare, education, economics and social engagement that become statistics rather than reflect real people. For William James College, the signal says, in particular, that we need to continue to work within our learning community to be sensitive and supportive of its growing diversity and to increase the number of professionals of color who can improve access to care and to lead our profession.

We are a community of healers. Some of us will be moved to act by becoming part of a demonstration, be safe as you do this. For most, this is a time that you have devoted to learning. Let us do this well. Learning involves being open to new information and committed to conversation and understanding what is signal and what is noise. Learning is an action that prepares us for the future.

Over the next several days, you will be hearing from organizers in our community who are being proactive to create the spaces needed to begin these conversations. Dr. St. Louis and her faculty colleagues, Ms. Gloria Noronha our Director of DEI, and others will be sending messages to invite you into these spaces. Please join these discussions so that we can learn and so that the future can be better. 

With respect and hope,

Nick

Update From William James College President Nicholas Covino, May 29

One Hundred Thousand and One Deaths

On Wednesday, our country passed a grim milestone in this pandemic, marking the passing of more than 100,000 citizens. It is right to take a minute to reflect about this. This number represents mothers, fathers, sons, daughters, brothers, sisters, partners and friends to hundreds of thousands more. We, also, reflect on the loss of Mr. George Floyd who died in Minneapolis while under arrest for allegedly passing a bogus $20 bill. His death has, also, impacted hundreds of thousands of people.

These deaths tell a powerful story of loss and love and they tell a powerful a powerful story of disparity. Disproportionately represented among the 100,000 lost to COVID19 are older people, African Americans, Native Americans, and the poor. Most of the younger people who fell victim to COVID-19 are those who could not escape densely populated areas to socially distance and/or who had a long history of poor nutrition and inadequate medical care. There are disparities in our own field, we know, where only 4% of mental health professionals identify as interested in working with older people and the plurality of our professionals are non-Latino Caucasian.

Many of us are living with great anxiety about contracting this disease, but the data say that the odds of dying from COVID-19 very much in our favor. The death of Mr. Floyd, however, reminds us that the odds of dying are very much not in the favor of Black and Brown men.

The other evening, reporter Joy Reid noted how comfortably the police in Michigan seemed to tolerate the frightening image of white men with automatic weapons standing outside Governor Whitmer’s office in protest of her guidelines on social distancing. Ms. Reid further observed that unarmed protestors in Minneapolis, many of them Black and Brown, were met immediately by police in riot gear and with teargas, as they marched for justice for Mr. Floyd.

Sometimes our discussions of inequity and race seem distant or historical. Sometimes they feel too familiar, like we have covered this material before. These 100,001 deaths underscore the need to reflect again. The way forward, out of respect to these 100,001 lost men and women, requires actions to be taken. These steps are complex and challenging. William James College is a community of gifted and compassionate people; I know that we will find effective ways to honor the memory of these who have been lost and help to bring change for those who remain and who will come. 

With respect and hope,

Nick

Update From William James College President Nicholas Covino, May 22, 3:00 PM: 

Dear William James Community,

I have a few updates to share today, but I want to start with a note to our graduates.

We are concluding this academic year in a fashion that none of us could have predicted even a few months ago and, unfortunately, that has altered our normal traditions. Graduation conjures up images of caps and gowns, of ceremony, and of walking across a stage to mark a great accomplishment. Each of you deserves to have that moment and I am sorry that you won’t have it this month.

When we asked our community, earlier this spring, how to approach the spring graduation celebrations, most felt that the College-wide celebration should be reserved for a time when we might gather in person.  The site and the honorary degree recipients have been rescheduled for September with hope that conditions will be favorable for a fall event. Academic departments have scheduled virtual recognitions, and I hope that many of you will be celebrating with your families. As you gather for these, know that we are all incredibly proud of you and your efforts over the course of your study, especially through these recent, unexpected circumstances. In whatever ways you are celebrating, with your cohort, with your family, I invite you to please share pictures with us on social media or with me or your professors and department chairs by email. We’d like to be present, even if virtually.

There are, always, important stories to tell at the end of an academic year. At the risk of omitting some, let me note that the first class in our BS in Psychology and Human Services program is graduating this year. Most of these eight students had been out of school for some time, prior to enrolling at William James. All of them have complex lives. Many of them thought that they would never complete their degrees. Six of these eight are graduating with honors and one is a Summa Cum Laude graduate! These men and women and the faculty and staff who partnered with them deserve credit for persevering and achieving. Nice job.

Some accomplishments are obvious, and some are subtle, but remember that graduation is more than a ceremony. Completing your degree and receiving your diploma marks the end of a considerable period of growth and the beginning of the next phase of your life. Each of you is well-trained to bring relief and support to organizations and individuals who need your talents. We speak about the limited access to psychological services at all levels, your arrival on the scene changes that a bit.

We plan to gather to celebrate your accomplishments with a formal Commencement ceremony in September, but we want you to have your diplomas in hand now. We will be mailing them to you in June. I very much wish that I could hand it to you directly and shake your hand. I look forward to that moment when you and I can meet on the stage in September.

Other Business

For our students, faculty and staff who are now moving into Summer session, we will remain connected as a community but separate from each other for another few months. As I wrote earlier this week, faculty and staff will continue to work online while we continue to assess the external situation and the impact of the Governor’s reopening plans. We will follow this workplan until, at least, the July 4^th holiday. As we have a better understanding of the virus’ local impact, we will begin to announce more details about the plan to repopulate the building. For this moment, we are erring on the side of caution and grateful that we have success enough to be flexible.

Fall classes are scheduled to begin in person, although health conditions may dictate that they begin online. We are busily preparing for both.

Community Announcements

There are new bulletin boards available via One LogIn for posting and obtaining information on housing and part-time work.

The WJC Resource Hub events calendar has new offerings, including groups for Frontline Healthcare Workers (offered in Spanish and English). And, please click on the link at the end of the next sentence for a special message created by musical members of our community.

Please continue to connect with each other, not just to engage academically or professionally, but as you need support or friendship – there are times in our lives when we all need somebody to lean on.

Continued thanks for your patience and resilience.  Congratulations to our graduates.

Respectfully,

Nick

Update From William James College President Nicholas Covino, May 18, 8:00 PM: 

Dear William James Community,

Governor Baker’s press conference today addressed plans for the start of a phased reopening of businesses and government services around the Commonwealth. A key component of his message, as expected, was to encourage those who can to continue to support remote work.

The curve is flattening, but the impact and the influence of this virus continues. Essential workers, be they in our supermarkets, healthcare agencies, city services or those making deliveries, can be supported best by others who continue to follow many of the guidelines that are already in place. 

The College has remained open and is operating virtually throughout this crisis. We have the technical capability, the talent, and the good fortune to be able to continue working this way. We will move ahead for the next several weeks with faculty, staff, and students working remotely and continue to assess our needs as we make plans to return to 1 Wells Ave. Summer courses, as announced, will be completed online.

We are a hardworking and dedicated group. These are far from optimal times, but I am especially grateful to each of you now for your commitment to learning, to service and to each other. As we continue to move forward together, apart, you have my thanks for your hard work and for your patience.

Should you have any questions, please send them via the form on the COVID19 FAQ page on the website.

With respect and hope,

Nick

Update From William James College President Nicholas Covino, May 9, 10:00 PM: 

Dear William James Community,

It snowed this morning and it is early May. Unemployment rose to 14.7% last week and the Dow Jones Average gained 400 points. Northeastern University announced that it is planning to re-open residence halls in the fall, two days after Governor Baker issued an order for everyone to wear masks outdoors. WPI President Leshin asked several Massachusetts presidents to help her to draft a report to the Governor about opening Higher Education. These discussions are happening while Mayor Walsh notes that the desirable number of positive results of viral testing is 10% but the rate, today, is near 30%.

If it feels hard to find your bearings these days, it is not hard to figure out why.

We expect to learn more about the Governor’s plan near May 18^th. Although his ideas are likely to influence ours, we are working to develop a process of several phases that can put us in the best position to reopen our College while we protect the health and safety of our community.

Unlike residence-based universities, we have the opportunity to deliver coursework and many services with the assistance of technology. The College is investing in more personnel, resources and training to continue to develop this medium. This week, Mr. Lance Lewis joined the College as Director of Online and Professional Education. Lance’s ten years of leadership in online learning at Northeastern and his skills in instructional design adds to the talents of Ms. Carolyn Foley in that department and Dr. Jason Osher who directs the Center for Faculty Development. We have retained the services of one of the architects of the SNHU online program and we are working with faculty to increase the connectivity programs that Drs. St. Louis, Court and the Deans of Students have been offering. While our preference is to be physically present to each other, these resources allow our faculty to bring their best to the classroom, even though virtual. They, also, provide flexibility in continuing to educate in the safest possible environment.

Summer classes will be online, that won’t change; but fall is yet to be determined. It is important that those students who are not enrolled in exclusively online programs be in the area by fall, so that you’re ready to join classmates and professors when it is right. For those who need help with finding housing, we have resources available to assist you. Please contact the Dean of Students Office to learn more.

In the meantime, ‘While you are out.’ the Facilities crew and an outside contractor have been working with masks and at safe distance to clean the furniture, make some repairs and repaint the classrooms. Admissions is working diligently and our numbers for fall are ahead of last year.

We’re seeking ways to bring our community together during this time apart in a way that invites connectivity and idea sharing. There will be announcements of new programs forthcoming, and I’d welcome your ideas on the topic.

Tomorrow is Mother’s Day. Give a call and a virtual hug to the MOTHERS whom you know. In this time with the world so preoccupied with illness and death, let’s celebrate the gift of life that they have offered.

Stay strong, involved and connected,

Nick

Update From William James College President Nicholas Covino, May 3, 8:00 PM: 

Dear William James Community,

My family and I took the day off this morning and travelled up to the North Shore. It was quite an unusual experience with very warm weather and crashing surf, but a thin group of walkers, lots of parking, and closed shops. On any other warm day in early May, there would have been a rush of activity. People passed us, many taking deliberate steps to avoid even making eye-contact and a few offered a warm greeting through their protective masks. My son wondered later: “Is this virus going to make us afraid of each other, or better connected?”

We are about to begin another week and we have welcomed a new month. We’re each marking the passage of time in new ways these days, still without a clear idea of the end of this pandemic.

The research and writing of John Bowlby, Mary Ainsworth and others highlight the primal need that human beings have to engage with each other. Psychological attachments help us to feel safe, to take risks, to discover our strengths and, most importantly, to develop our sense of ‘self.’ Humans become attuned, engaged, enlivened, enriched and empowered through social interaction, but, DW Winnicott writes that we can become ‘antisocial’, unless we intentionally invest in creating healthy engagements with others. Human connections require intentionality, authenticity, trust and an investment. Whether it is through a protective mask, or six feet apart on the street, or as square on Zoom, let’s continue to consider how we can continue to engage and to affirm each other.

Our COVID-19 Task Force continues to meet. Members have begun discussing the eventual phased return to campus that I wrote about earlier. I will be joining a small group of Massachusetts college presidents to discuss how and when the more general return of higher education will happen. I will keep you updated on those plans as more information becomes available. We’re also continuing to explore ways to continually make improvements to the online learning experience so that it best serves our community in the coming months and well beyond this crisis in the years to come.

On a related note, I hope you saw Dr. Berman’s email announcing a new addition to our campus community. On Monday, Dr. Lance Lewis will begin with us in the role of Director of Online and Professional Education. Dr. Lewis is an experienced educational technology professional with an extensive background in higher education. Welcome, Lance, we’re looking forward to having you on the team.

As you know, William James is creating a ‘Peace Corps’ type initiative to attract new professionals into behavioral healthcare, especially those with an understanding of underserved minority communities. We are calling it the Behavioral Health Service Corps (BHSC). This is a good opportunity to take an entry-level position at an area community agency, receive 9 credits towards a Clinical Mental Health Counseling MA, and to receive ongoing mentorship in the field. At its most limited, these BHSC scholars will spend a year and learn about the people, the needs and the programs in behavioral health. At its best, they can move onto a career position with one of these agencies and complete their master’s degree. 

This program will benefit from your personal support if you can send it through your social network.  Please become familiar with this important initiative and help it to grow, if you can. Below is what we have sent out… feel free to add your own message.

The COVID-19 crisis has disproportionally impacted our nation’s communities of color. These communities have long been hurt by healthcare disparities, including mental health treatment. There is a critical need, now more than ever, for behavioral health providers who know these communities and who can bring language and cultural understanding to their care.

William James College has launched the Behavioral Health Service Corps, a first-of-its-kind paid service and learning opportunity for recent college graduates. Members will gain familiarity with the people, needs and services of Behavioral Health through entry-level career experience and academic credits toward a master’s degree. This project part of William James’ commitment to developing a more diverse behavioral health workforce and we are scaling up our original plans to meet the acute needs created by COVID-19.The article linked below has more information about the program, along with a link to our application.

https://www.williamjames.edu/news/William-James-College-Launches-Behavioral-Health-Service-Corps-Paid-Service-Year-for-Recent-College-Graduates.cfm

A few other notes:

Governor Baker has announced that masks are now required when in public. I’ll take this as an opportunity to remind you that masks are available to you, thanks to the generosity of several community sewers. Please contact Cheryl MacDonald if you have need of one. The volunteer support for this initiative has been extraordinary, with hundreds of masks donated so far – several accompanied by notes of thanks and gratitude for the work that you are doing in the field.

The public events calendar on the William James College Resource Hub remains full, with new sessions and programs regularly added. These events are free and, though some are intended for specific audiences, many are open to all -- which of course includes our community. Please use these resources as you see fit with your professional or personal needs and, to the students, staff and faculty members who are coordinating, promoting or facilitating these groups, thank you for this incredible effort.

Ending with a couple lighter notes. We occasionally hear from external partners about events and activities they are offering. The Museum of Science (MOS) reached out to us to share updated at-home offerings; a full schedule of the live presentations is available here. And, for those who are missing campus, the Marketing Team has rolled out some new Zoom backgrounds to help you feel a little more “at home,” you can find these on our Website.

Wishing all a productive week,

Nick

Update From William James College President Nicholas Covino, April 29, 4:00 PM: 

Dear William James Community,

Governor Baker has extended the state’s “Stay Home” order until May 18. He also announced the formation of a Reopening Advisory Board, which will play a key role in deciding how best to increase the Commonwealth’s economic engine in phases. This phased approach is wise. We, too, are thinking about how to structure a phased return to campus when the timing is right.

Our exit from Wells Avenue in March was necessarily swift. Our return will be slower. When the time comes, we know that members of our community will have to make to make arrangements for childcare, scheduling conflicts, and, perhaps, travel back to campus. The health and safety of students and staff will need to be safeguarded as we reunite. This type of planning is difficult because the circumstances of the virus change a good deal and the lens that people use to evaluate future plans is highly influenced by the emotions of the present. Future plans will seem quite out of place to present emotions.

Nonetheless, we have decided to commit to online classes through the summer session.  This allows faculty to plan their instructional work and students to plan their schedules. It is unclear when or, exactly, how we will bring our staff back to campus, but this will be done with some degree of flexibility and anticipation.  When it is time to move, the social context will be in a better place to support this effort.

As we await those moments, let me share two news items. This fall, WJC will begin a fully online Clinical Mental Health Counseling program. The College is grateful to Drs. Nilda Laboy, Stan Berman, Stacey Lambert and several others who have brought this important initiative forward. For people whom you know that cannot relocate to Boston, please share this news. Additionally, please also spread the word about the launch of our new Behavioral Health Service Corps. Our hope is that this will become a ‘Peace Corps’ for mental health and a way to attract and support a more racial and culturally diverse workforce in applied psychology. We are interviewing now.

On a final note, with the second half of the Spring semester now underway, we continue to think about our graduates. Although our large ceremony will be delayed until Fall, Department Chairs and Faculty are discussing ways to mark the completion of your hard work. Looking ahead, it is hard to imagine, but I very much look forward to shaking each of your hands and clapping mine to honor your work.

May this be a good week for all, with successes to celebrate. Stay in touch with your peers, colleagues and advisors, and reach out if you need support. Your community is here for you.

Remember: Better must come.

Nick

Update From William James College President Nicholas Covino, April 25, 11:00 AM: 

Dear William James Community,

Yesterday, on our staff call, I asked folks to share some examples of lessons they’ve learned from the changes around us over the last several weeks. The responses ranged from the utility of online meetings; to missing routines, in-person connections, and familiar faces in our building; to the stark realization of certain privileges. It was a moving conversation. These continue to be difficult weeks, but I hope we can all hold on to some of the moments that are teaching us about ourselves, our communities, our profession.

Charles Darwin famously wrote that compassion would be the saving value of a society: “Those communities which include the greatest number of the most sympathetic members, would flourish best...” Each of the world’s largest religions emphasize the tension between self-centeredness and compassion and prioritize the inestimable value of caring for others: No one is a believer until you desire for another that which you desire for yourself. Acquaintances of Cheryl MacDonald in Field Education responded to an ask that she made for masks to protect our students in the field. Some 300 of these have been created and delivered to the College by those who wanted to use their talents to support our own frontline. If you have a need for one, please reach out to Ms. MacDonald.

This week, I made several calls to our employer partners who looked exhausted on ZOOM. As with many of our colleagues, they all described these weeks of inventing new avenues to deliver clinical care as some of the most demanding of their professional lives. William James is endeavoring to create some supportive services for their employees and they took the time to say, again, how grateful they are for the considerable support of our students who are working in the field, preforming Telementalhealth services from their homes or sites, and providing direct service to clients. The sites are working very hard to care for some of the country’s most vulnerable and we are all grateful to those of you who are demonstrating such compassion.

William James is moving forward with a ‘Peace Corps’ type program this week to introduce the work and the people of mental health to recent college graduates. Our Behavioral Health Service Corps will begin in July and it will offer a position at a local social service agency, provide a good salary, nine free credits towards an MA in Clinical Mental Health Counseling, and ongoing mentorship. It is especially aimed to attract those with an interest in working with underserved populations. I invite you to get to know this program and to please share the information about this opportunity with your colleagues.

To those returning to our virtual classrooms next week, I hope that this past week provided a much-needed respite. As we progress into the remainder of our spring semester, I remind you to stay connected and seek the support you need. If you missed grading policy announcements last week, please take a moment to read the message shared on April 17.

Enjoy this weekend, stay the course and practice compassion.

Nick

Update From William James College President Nicholas Covino, April 17, 9:00 PM: 

Dear William James Community,

Each Friday, we have a large staff briefing with all of the WJC employees. I would like to share a bit of this with you. We spoke about how the days feel like they are running together in an indistinguishable blur. It took a moment to remind ourselves that Monday is a holiday and the College is closed. While the business of these days is certainly serious and, even alarming, it is critical to find ways to disconnect from work and worry and to reconnect with people whom we love and care about.

The upcoming week was originally scheduled as an April Vacation. When the community was asked, most people felt that the break would be a welcome respite so next week will be free from classes. Please take advantage of the break to rest and recharge. There will be more work ahead.

Throughout this crisis, the Department Chairs and our Institutional Research Department have engaged in regular polling to understand community opinions and needs on various topics. The consensus from a recent query for feedback on how to conduct summer sessions was to keep classes online. Making this decision now will allow everyone to plan schedules and it allows for an abundance of caution regarding the risk of infection: Summer Sessions 1 and 2 will be held online. 

Dr. Lambert also asked students and faculty about the current grading policy. Seventy percent of both groups preferred to continue with the Credit/No Credit system through this summer session. However, recognizing that a significant minority preferred otherwise, the faculty and the Department Chairs have proposed the following:  

• Students who wish to receive a traditional letter grade (as outlined in our student handbooks) may do so by opting in by the June 5^th, 2020 deadline.
• If a student does not make the formal request by that date, they will receive a grade of Credit or No Credit by default.
• Students can make this determination for each course, opting for letter grades in some and Credit/No credit in others.
• Once selected, however, the option cannot be reversed regardless of the circumstances.
• If one were to take ill, a grade of incomplete would be given and when the work was completed the grading system already selected would still apply.

Earlier this week, I shared news about the impressive APA match rate in our Clinical program (96 percent!) but I forgot to include the 100 percent match rate our School Psychology PsyD students saw this year. Two students who sought APA placements were successful. Unlike with Clinical Psychology, there are only very few internship positions for School Psychology. Obtaining one of these is a real accomplishment.

More than 85 percent of WJC students have remained in the field either directly or through Telementalhealth. The Field Education Department has heard from many field sites about the contributions that students are making to clinical care in our community. They are offering individual and group sessions; participating in crisis planning and intervention; consulting with parents, teachers, and school administrators; ensuring students have access to meals; leading crucial social and emotional learning sessions; and providing professional development around anxiety and creating trauma-sensitive classrooms. Dr. Arlene Silva, Chair of School Psychology, reports that students are calling parents to check on student progress, organizing resources for parents and teachers, and joining teachers in their online classrooms. A faculty member shared one story about a student working at a school site in Framingham who is using her Portuguese language skills to connect with families who speak little English. WJC students’ commitment to service is a source of great pride for all of us. Thank you.

For those whose field experience has been interrupted by this health crisis, the faculty and the staff in Field Education are working on opportunities for you this summer. If you are among those impacted and haven’t yet spoken to your advisor, please do.

On the eve of this long weekend and break, I wish you all peace and rest. I don’t have a specific plan, but I do encourage you all to find some enjoyment and pleasure this week. There will be advantages from this crisis that will come to each of us in this learning community. In the meantime, we have benefitted from the patience, flexibility and professionalism that so many have shown to each other and to the greater community. Thank you for that.

Enjoy your weekend and the find time to rest during the holidays.

With gratitude,

Nick

Update From William James College President Nicholas Covino, April 15, 11:00 AM: 

Dear William James Community,

We’ve now been in working and learning remotely for a little over a month. It seems we’re all still adjusting to being apart, though we are finding new routines. I continue to appreciate the ways in which we’re working to stay together and working to support each other and our work. Nothing terribly inspiring today, but a few notes of importance.

Posted to the Boston Globe website this afternoon was an article on how parents can find help “in these strange times.” We were proud to see William James College INTERFACE discussed among the resources. The INTERFACE team is providing critical support to communities and callers in need. Cheers, too, to the other programs and individuals working to create supportive programs during this crisis.

This week, several other Community Engagement programs started offering new online groups and events, including virtual playdates for young children offered by the Freedman and Brenner Center teams; ideas and strategies for work from home and managing stress and anxiety were presented by Brenner and CAFES; and a speaking engagement on organizational response to COVID19, presented by OLP and the Leadership Learning Hub. Dr. John D’Auria offered a program this morning to more than 100 school personnel called: “Feelings are Contagious.” CMGMH continues to host events, including virtual readings and musical performances. Links to login information for these events can be found here.

If you’re looking for other ways to engage, please look to your colleagues. Cheryl MacDonald, Assistant Director of Field Education, is organizing volunteers to make homemade masks for students who need them for placements. If you would like to participate, please email Cheryl directly (Cheryl_MacDonald@williamjames.edu). Students, if you need a mask please also reach out to Cheryl by email.

And, thank you, to those making time for celebrations – as we still need to be celebrating important milestones. A recent “Match Celebration” recognized those who successfully matched for an APA Internship in the coming year. Dr. Angela Wilbur previously announced the unusual success (96% Match) that our students achieved in securing an APA-approved training site, this year. Faculty and staff all celebrated together virtually to recognize this important event. Students were able to share the sites where they matched, and faculty and staff were able to express their best wishes and pride. In a time with so much disappointment and uncertainty, it was nice celebrate something so positive.

Times do remain uncertain, but please remember that our community is here to help. I am told seminar discussions continue to be a productive place for students to share. Please also take a look at the announcement from the Office of Diversity, Equity and Inclusion that was sent earlier today about upcoming programs and community connection events.

We’ve had a mix of sunny and gray days this week; we are all looking forward to more sunny days ahead. For now, thank you for shining for others.  As Maya Angelou said, “Nothing can dim the light that shines from within.”

Gratefully,

Nick

Dear William James College Community:

Over the last several days, I have met with trustees, faculty and staff. I wanted to end this week with a message for our students.

Students, thank you for the work you’re doing now and the work you’re training to do. The world needs behavioral health care professionals now more than ever. 

Watch here. 

Dear William James Community,

End notes for the week

I hope that you and your family are remaining safe. It seemed more than prudent to reschedule our June Commencement date so that people could plan to attend. Thanks to a good deal of work from Ms. Denise Feeley, we plan to gather on Sunday, September 13 at 10:30 AM to celebrate our graduates. We are honored to award the Doctor of Humane Letters degree to author, mental health advocate and policy expert, Professor Elyn Saks of the University of Southern California; physician, researcher and national authority on healthcare disparities Dr. Joseph Betancourt of Harvard Medical School and the Massachusetts General Hospital; and filmmaker, photojournalist and humanitarian Mr. Michael Carroll. More details to follow.

As I shared in my brief email to the community earlier today, the Board of Registration for Psychologists voted unanimously today to temporarily relax requirements around face-to-face supervision. This result is good news, as it will increase the quality of mental health care available during this emergency and lessen worries for students and supervisors. We are grateful to Mr. George Cronin at Rasky Associates who coordinates our government relations work. I am, also, grateful to Dr. Robert Kinscherff who loaned me his legal mind to help with the letter to the Undersecretary.

Feedback from students and faculty regarding the College’s online learning experience continues to be positive. In a recent survey of faculty, 97 percent rated their experience as “good” or “excellent.” Faculty continue to have access to trainings and support in online pedagogy, including consultants. Many faculty members have been putting extra time and effort to learn new skills and techniques related to online education. It is typical of this group to invest generously in the educational experience of our students, but we are grateful to these professionals for making this transition work so well.

Drs. Nadja Reilly and Julie Ryan created a new audio series on Managing Anxiety (which is available here) and, many of you have benefitted from the online instruction on Telementalhealth that Dr. Bruce Ecker created. Faculty and staff teams are working on additional instructional materials including caring for medical professionals and first responders; and help for school districts and paraprofessionals.

Please remember that, per the Governor’s order, our building is now closed to everyone except designated essential personal. This means no one can enter the building and services like the library and copiers are not available in person. Governor Baker recently extended his “stay home” order through May 4. The building will continue to remain closed to until the order is lifted. Faculty and Staff who are not designated essential personnel will continue to work remotely during this time.

Times are very tough. For many the sprint to move online and to work remotely was exciting. However, as we move more into the Marathon mode, things might become more frustrating or boring to some. Understand that we want to be available to each other. If you need to connect, please reach out to your peers, advisors, professors or a staff person; we remain present to each other even at a distance. Should anyone need more, the Student Health Insurance Plan has extended coverage for all students (regardless of prior health plan enrollment) for digital behavioral health services through August 2020. Visit the SilverCloud Health website to sign up using your William James email address.

On a final note, this Sunday, April 5, would have been our Annual 5K to celebrate the legacy of Alumna Dr. Cynthia Lucero who died while running the Boston Marathon in 2002. I’d like to ask all who are able to join the WJC community on Sunday for a virtual Lucero5K celebration. If you can, post a photo or video of yourself to social media running, walking or participating in any at-home exercise using #LuceroLegacy and please tag the College’s social media channels. Cynthia’s mom in Ecuador is not well and we would like to forward some pictures of this community remembering Cynthia. Take time to do this.

With wishes for a healthy and restful weekend and thanks for the grace in which you all continue to handle these difficult days.

Nick

Update From William James College President Nicholas Covino, March 31, 8:00 PM: 

Dear William James Community,

Our COVID Task Force now meets three mornings each week to monitor the news and the needs around us. A few weeks ago, we moved quickly from 1 Wells Ave to operating online and remotely. Zoom and Microsoft Teams have become the new normal for faculty and staff who are managing degree audits, commencement plans, admissions, summer registration and community engagement, while continuing to educate and support their students.

Students, too, have adapted their approach to managing coursework and practical training while finding new ways to stay connected but physically apart. This afternoon, as several parents brought their young teens to practice driving on our nearly empty campus, half a dozen WJC students circled their cars (each at 6 feet apart) to hold an impromptu meeting in the back lot. It’s not quite the same as gathering on the couches on the third floor, but it is this spring’s new normal.

As we continue to navigate this health crisis, an important topic at top of mind for many continues to be Telementalhealth. Tonight, I’m writing with a couple updates on that topic.

Telementalhealth and Psychology Licensure

Concerns about Coronavirus have prompted many field sites to move students to deliver behavioral healthcare electronically. While this modality has been around for some time, relatively few practitioners made frequent use of it before this crisis. Insurance reimbursement and Licensing Boards have, also, lagged in providing payment for services and clarity around supervisory hours. This venue is proving to be an accessible new normal, but there has been ambiguity about whether Telementalhealth training hours can count towards licensure.  

Last week, I wrote to the Massachusetts Office of Consumer Affairs and Business Regulation to urge the Board of Registration of Psychology to provide decisive language that licensed psychologists may provide services through electronic means. The letter asked the Board to immediately revise the “face-to-face” requirement for supervision and to clarify that supervised hours though Telementalhealth will qualify for licensure hours. Boards of Registration in other states have allowed for these changes and Massachusetts needs to do the same. Today, I was told that these issues will be on the Board of Registration’s agenda at this week’s meeting. A copy of the letter is attached to this update and I will let you know the outcome.

Training and Resources

William James Faculty members have curated articles and educational materials on Telementalhealth and published them on the William James College Resource Hub, and are creating additional coursework to help professionals to practice competently in this new environment. These materials and trainings are designed to improve practical skills and to clearly communicate to field sites that WJC trainees can work competently with Telementalhealth. These resources are being made available to our community colleagues, as well. Additionally, the College will soon be offering formal coursework on online treatment. More information about these efforts will be available and shared in the coming weeks.  

There will be a lot learned from this work and our experiences during this time. Keep your eyes on the prize, and your eyes on each other, as we move through another week.

With admiration and respect,

Nick 

Update From William James College President Nicholas Covino, March 25, 8:30 PM: 

Dear William James Community,

I will write with a longer update about this week’s activities on Friday. Tonight, I wanted to share the link to the new Resource Hub that I mentioned in my last email. This online space offers a collection of materials curated or created by William James College Faculty and community members. It is accessible via the College’s homepage or directly via: https://www.williamjames.edu/resourcehub.

Through the Resource Hub, we aim to provide much-needed training tools for mental health practice in this critical time. We plan to share these resources with our Field Site partners; educators and leaders in school districts; parents seeking ways to engage and educate children at home; and, of course, provide mental health resources for the general public. It will be regularly added to and updated, and your suggestions are welcome. As I type this, the team is building a page on culturally responsive practices; this crisis has offered yet another window into the state of healthcare disparities, income inequality, racism and discrimination in this country, and to people who are impacted in significant ways by these inequities and disparities in ways far beyond the physical health threat this crisis has created. We are fortunate to have Dr. St. Louis and her colleagues in CMGMH who have created some thoughtful and useful resources for us on this topic.

I would also like to extend my thanks to Dean Josh Cooper, his team in the Dean of Students Office, and the Student Government ACES for hosting today’s midday forum, and for welcoming my participation in it. I look forward to joining the conversation for a bit this evening, as well. My thanks to Dr. Bruce Ecker for his excellent overview of Telementalhealth practice on our Resource Hub. Dr. Jason Osher and his colleagues have been creating resources and training to advance the online education skills of our faculty. Dr. Lambert, the Department Chairs, our Directors of Field Education, Registrar Sonja Paige and others have been reviewing the academic and proficiency status of our pending graduates to determine what must be done to ensure their successful matriculation.

Thank you all for this work and to the community for your commitment to learning and service, as we manage our worry and our sequestration.

A couple of quick notes:

• We will reschedule our Commencement ceremony to be held the fall. Our graduates have invested significantly in their education at WJC, we want to recognize and celebrate their accomplishments with a special day. Degrees will be awarded upon completion of coursework, but we will party, formally, in the fall. A date to come soon.

• The College has asked our Legislative Agent (Lobbyist) to appeal to the Commission that manages the Board of Licensure in Psychology to provide, immediately, the same clarification on supervision for Telementalhealth and a ruling on the number of supervised hours of practice required for licensure, as other states have already produced.

• The College will keep the April Vacation. While some thought it beneficial to just continue with coursework, there are Financial Aid restrictions that impact this decision as well as the sense that many students and faculty could use the break.

My thoughts remain with all of you and your families. I hope you are staying well. You have my continued gratitude for your work and your service to others during these difficult days.

With respect,

Nick

Update From William James College President Nicholas Covino, March 24, 1:00 PM: 

Dear William James Community,

Governor Charlie Baker has issued an order effective tomorrow at noon with new directions for workers in nonessential roles. Effective Tuesday, March 24 and extending through April 7, consistent with the Governor’s instructions, William James College will cease certain non-essential activities and on-campus building operations, including library access. Most of our community has already transitioned to online/remote work and learning, as such, services will continue to be available to support students, staff and faculty remotely.

Please note the formal extension of online classes: We will continue to conduct all classes online for the remainder of the Spring 2020 semester.

Regarding Field Sites: Medical Professionals and caregivers (including physicians, dentists, psychologists, mid-level practitioners, nurses and assistants, infection control and quality assurance personnel, pharmacists, physical and occupational therapists and assistants, social workers, speech pathologists and diagnostic and therapeutic technicians and technologists, other providers of mental and behavioral health care, personal care attendants, home health aides and home care workers) are defined as essential personnel. Students, especially those who are operating under the supervision of a licensed mental health professional are ‘other providers’ and essential personnel. Agencies will be making decisions about their status and whether they will remain open and continue to offer essential services. Students are asked to continue to take direction from Field Sites. And, if your site asks you to continue, please request that they issue a note that describes you as ‘essential personnel.’

As I stated in Friday evening’s email, our Field Education policy is meant to be consistent with our mission to educate behavioral health professionals, to be supportive of our community colleagues, to recognize the important role that our profession plays in lives of vulnerable people, and to be respectful of our students’ safety. The College will not require students or staff to remain in an environment in which they feel that they cannot work safely and competently. Should anyone believe that they must leave the field, our Faculty advisors and Field Education staff will help you with an application for accommodation.

Several WJC Faculty have developed an online Resource Hub with training materials on delivering Telementalhealth and related information on remote behavioral care. This resource will be posted to the WJC website by noon, tomorrow, Tuesday, March 24. An announcement will, also, be sent to the community so that they will know that our students have the opportunity to become trained in this essential service. We will also be providing training materials to the more than 400 sites that we serve in Greater Boston to aid them in transitioning staff to this modality.

Again, I appreciate your patience, your courage and your professionalism in this challenging time.

With great respect,

Nick

Update From William James College President Nicholas Covino, March 20, 9:00 PM: 

Dear Students:

I know that there has been a good deal of feeling about the school’s policy on remaining in Field Placements. I am sorry for the distress that some of you are feeling, in the midst of a very unnerving time, and I write to provide some context that I hope will help. Let me share some of the considerations that shape this policy.

William James College’s unique character

Behavioral health programs at some universities have pulled their students from the field. That is certainly their right to do. We are different from most academic programs. Central to the mission of William James College is a commitment to educate healthcare professionals. This charge leads to an institutional perspective that is multidimensional: we collaborate with community partners to deliver care; we educate future healthcare professionals; and we protect students from harm. Where research universities invent new knowledge, the character of William James invites us to develop new programs to train child therapists when there is a shortage, to vigorously include race and culture into curricula to improve clinical competence, to attract and support new professionals from underserved communities, and to Train Vets to Treat Vets. That William James College would retreat from caring for patients when the demand is rising is not consistent with our mission.

The healthcare careers of many members the faculty and the administration inform this policy. However, to check ourselves, we contacted colleagues at peer schools and several leaders in Field Education to find that many (e.g., The Chicago School of Professional Psychology) are doing the same as we are. Earlier this week, myself and several Field Education directors called more than a dozen large sites to see how they were operating and to ask what would happen if our people left their agencies. Their concern for your wellbeing was clear, but just as clear was the message that they have an unusual and significant need for your help with their patients.

With these things in mind, here is a statement of our current policy:

Our COVID-19 task force continues to meet each day to evaluate the needs of our community and the communities that we serve. After this review, we agreed to continue to promote the following:

WJC students should remain in the field; guided by the field sites regarding safe practice in the midst of this public health crisis; and be educated by the field sites, with support from our faculty, about safe and appropriate professional practice, unless and until the site dismisses the students or the Governor orders everyone to shelter in place.

This policy is meant to be consistent with our mission to educate behavioral health professionals, to be supportive of our community colleagues, to recognize the important role that our profession plays in lives of vulnerable people, and to be respectful of our students’ safety.

What about an accommodation for those who are, or who feel that they are, in an unsafe practicum situation?

In promoting this policy, we want to acknowledge that not all sites are the same and that individual differences with the current experience of being in the field certainly exist among students. Although we know of none, a site that is not taking care to maintain a healthy practice for staff will create intolerable anxiety for our students and their staff. As such, while our policy is as stated above, WJC will not require students or staff to remain in an environment in which they feel that they cannot work safely and competently. 

Faculty advisors and Field Education staff will work with any student who needs to consider a unique situation in light of this policy and help with an application for accommodation. As is the ordinary case with changes in field training, approval from both the student advisor and Field Education will be required and then reviewed by the Department Chair. While students have the responsibility to fulfill their academic and professional competencies, we are still an intimate learning community that will work with students to accomplish this.

In addition, should a group, a Clinical Seminar or an individual need more time than usual to process the experience in the field, I encourage you to find the time to do that. Even while we are working remotely, faculty advisors, staff and administrators remain available to you and they are there to help.

Closing

This is a very difficult time with no recent precursor. Again, I’m sorry for the stress around this issue that presents itself to some; please know that it has been carefully considered in an effort to balance mission, regulatory requirements, and individual interests. I hope that this note shows that. Should government directives change, so will our policies and procedures.

While it is difficult to know when this crisis will end, we will continue to work with each other to complete your education in the best, safest, and most professional way possible.  Thank you for your commitment to the field and to the faculty and staff who are committed to you.

With respect,

Nick

Update From William James College Vice President for Academic Affairs Stacey Lambert, March 20, 12:00 PM: 

Dear Faculty and Students, 

In his update email yesterday, President Covino wrote about the College’s efforts to enhance our teaching pedagogy in the context of the online delivery format. This format is new for several of our departments. He also noted our move to incorporate some asynchronous delivery. Today, I write to provide you with more specificity on two important academic policy changes.  

First, some background. As you know, we very quickly moved to online delivery in all departments last week. To support this rapid transition, and for consistency in this first week, we opted to stick with synchronous delivery: meaning, classes occurred in “real time,” live with an instructor, during their regularly scheduled timeslots. Asynchronous delivery, on the other hand, involves offering lectures and coursework that is still bound by a schedule but allows for a different pacing. 

We will still encourage synchronous delivery for classes that are typically delivered in a traditional classroom format, to the extent that it is practical, because of the important opportunity that offers for students to interact live with peers and instructors, but we also understand that people’s circumstances at home are complex right now and may require some adjustments or accommodations.

As such, we are temporarily adjusting some of our policies around delivery practices. Effective March 30, 2020, the following applies: 

• Introduction to Clinical Practice and all Clinical Seminars will remain synchronous to comply with group supervision requirements from licensing and accrediting bodies. 
• Faculty who are available to continue providing synchronous lectures will do so, and students are encouraged to join live.
  • The lectures will also be recorded, so students who are unable to join live can access them later. 
  • Faculty are responsible for recording each Zoom meeting and making it available to students. Students who have questions can send them to the instructor. 
• Faculty who are unable to deliver a course live will post the video lecture before the scheduled class time and will provide a discussion board. 

A second notable change pertains to our grading policy. In light of the COVID-19 public health emergency, the decision has been made to move to a Credit/No Credit system for all classes in all departments for the Spring 2020 semester.

This decision was made in consultation with faculty and Department Chairs and is consistent with the current practice of many schools around the country, including our neighbors at MIT. The intent of the change is to ease some academic burden during a period of significant societal disruption.

Understandably, some who were anticipating a letter grade of “A” may feel disappointed, but we hope that those students can still take pride in the love of learning and knowledge that their professors can still recognize their very hard work.  Effective immediately:

• All classes for the Spring 2020 term will be graded as Credit or No Credit. Specifically, end of term performance of above 80 points will constitute a passing grade. Please note that for APA accredited programs, as is customary and still required by APA, students must pass all Discipline Specific Knowledge (DSK) and Profession Wide competencies (PWC) assigned to each required class as represented on the syllabi at the Minimum Level of achievement (MLA). This change is allowable within current APA guidelines and will not impact our accreditation.  
• Similarly, we are reducing the Spring 2020 semester DP II and IV task expectations for this semester only. Regarding the grading for Doctoral Project II and IV, we will continue with the current rubric such that students are expected to have “completed at least 80% of the contract requirements” to receive a passing grade in each DP course. This is also stated on the DP Progress form and has been the standard for the past 5 years. The use of the 80% standard has allowed faculty flexibility in determining grades in the DP courses and consideration of factors beyond control of student and chair. The current system was established to provide a balance between structure and flexibility and hopefully maximize the benefits of both. I believe it will provide the leeway needed by faculty to take our current situation into account when assigning the grades for DP courses. 

These changes will remain in place for as long as they serve the best interests of our students and faculty. I am checking in constantly with Department Chairs, faculty members and students. I will keep doing so, and I will continue to communicate with all of you. Thank you for your work and your professionalism during these trying days.

Sincerely, 

Stacey 

Update From William James College President Nicholas Covino, March 19, 8:00 PM: 

Dear William James Community,

Looking at this week, it is striking to think about all that this community has accomplished in the face of this unprecedented health crisis. Your flexibility, adaptability, and commitment to our mission have kept our classes, our business operations, and our services running during a scary and unpredictable time. For me, sitting with four others in a building that normally houses several hundred, it is impressive that so much of our work migrated so rapidly, and with very little interruption. Thank you.

Teaching and Working Online

This institution has been working continuously for several years to upgrade its technology, teaching platforms, and skills. We’ve been well-led by Mr. Choo in IT, VP Brent, Ms. Hopf, Ms. Foley, Drs. Berman and Laboy, the OLP Faculty and many others who moved us to One Drive, Zoom, Teams, and Canvas. While this week required a steep learning curve for some, faculty, students and staff have largely managed to make that jump. We have these colleagues, and each other, to thank for the success of the week.

Unfortunately, health reports indicate that this emergency will be ongoing for several weeks or longer. WJC is not only actively planning to continue online instruction and remote work for several weeks or better, the College has begun to upgrade the quality and sophistication of its instruction. We are moving from an emergency response that focused, mostly, on our own needs to begin to create educational offerings, programs and consultation services for school districts and providers of clinical services. Curricula that range from Telementalhealth; to Managing Anxiety Disorders in Adults and Children through the use of CBT; to tools and tricks to keep online instruction interesting are underway. Over the course of next week, Dr. Osher and his faculty colleagues will prepare WJC to deliver asynchronous instruction that we hope will give students greater flexibility and greater freedom. Dr. Lambert will provide more information about this asynchronous model soon.

We have also brought in the talents of two consultants on distance learning. One was an architect of the online program at the best-known local university for this, and another is an expert in online instruction. These professionals will be with us for the near future to help WJC to bring additional best practices to our educational work. This ‘new normal’ may last for some time. Our aim is to progress our capabilities in this instructional modality as much as we can and starting right away.

Community Engagement

As we pivot to manage our instructional programs online, I have asked Dr. Robert Kinscherff to chair a committee to develop curricula that can be beneficial to our community partners and school districts. Drs. Ecker, Ryan, Ott, Reilly and others will be developing coursework and training modules in Telementalhealth and Clinical Interventions for trauma; culturally responsive care; and managing depression in children and adults. In addition, Mr. Ravenelle, a former Superintendent of schools, will be working with our Teachers21 colleagues, Dr. Weiner,  Dr. St. Louis, the School Psychology Faculty and the Freedman Center to create opportunities that support school district leaders, classroom teachers and communities that are struggling to make their own adaptation to distance education.

The William James College INTERFACE referral service is operating remotely to continue its important work of connecting people in need of mental health services to area providers. This service cares for thousands of Massachusetts residents each year and it is more important now than ever. Ms. Hannah, and Drs. Reilly and D’Auria will be planning programs for families and children at home, during this crisis.

While this innovative work goes on, Marketing and Admissions have continued to engage and support our future students. Mr. Abelard and Ms. Rodenhiser are reaching out interested graduates in the planned Behavioral Health Services Corps; more than 90 inquiries have been made. The building is cleaned several times each day by our Facilities staff, and our Library is still open and functional for several hours each week.

Faculty members have responded in recent days to create public information in response to this COVID-19 crisis. Drs. Block, Kliman, Rabin, Berman, and Cherkasky contributed to a story about self-care in these difficult times. Dr. Kate King was interviewed on MarketPlace by American Public Media for a story on remote work and the ways adult relationships experience new pressures when our working patterns change.

I want to emphasize, again, our appreciation for the contributions that so many students are continuing to make at your field sites. I know that not everyone is happy with the decision to remain in the field, but many patients and the majority of our clinical sites are depending upon you. For the agencies and patients, you are essential providers. For some this is a scary duty; I know that, too. We are developing additional materials and resources to assist you. I can’t say thank you enough for your generosity and professionalism. Know that your effort will make a difference in the lives of another.  

I’m likely missing many names in this note, including those of the many staff who have been redeployed to help in areas of need. Thank you all.

Looking Ahead

Tomorrow and beyond, we continue to plan for the uncertainty that lies ahead.

To our graduating students, we’re thinking about you and what we can do to provide a celebration that recognizes your incredible accomplishments. In case we are unable to gather for Commencement in our traditional fashion, we’re already polling our peers for ideas about how to move forward with alternate arrangements. I would appreciate receiving any suggestions from our own community in the coming weeks if this is something you’d like to think about. Please send your thoughts to graduation@williamjames.edu.

On a final note, leaving the building tonight, I met a young man and woman who came to clean the little space that we are occupying. I asked how they were doing and we talked a bit. Then they asked how I and my family are doing. Even with six feet of distance, it is possible to be touched.

I will be meeting with all College staff tomorrow via Zoom. While this is a time to keep physical distance from each other, it is critically important to maintain our connections and relationships. Your William James community is here to support you. I encourage you to use us. Take time to connect to your family, friends and network, as well.

With great gratitude and respect.

Nick

Update From William James College President Nicholas Covino, March 17, 3:30 PM: 

Dear William James Community,

For my update today, Dr. Lambert and I would like particularly to address our students with the following update:

Today, along with several members of the department of Field Education, we have been in touch with CEOs and Training Directors of several large Field Sites. To say that they are grateful to you for staying with them through this unpredictable and unprecedented health crisis would be an understatement. They expressed their great appreciation for your professionalism and competence. Behavioral health providers are being called to a unique position of service in a very uncertain time. Children, people with severe mental illness, and numerous others still have needs to be met, some of them quite critical. Most Sites clearly do not have the staff to meet this need and they are relying on us to help.

Some clinical services do not lend themselves to telementalhealth, while others have been moving toward this service. In order to be helpful, several faculty members have been busy, today, collecting appropriate teaching materials and preparing others. These will be made available to students, faculty and to our community colleagues over the next several days and weeks. In addition, a number of faculty members have been preparing short teaching units on other issues relating to anxiety disorders, PTSD, cultural responsiveness, and substance use with the unique focus on this current event.

As we move through this semester, we will make every effort to acknowledge the unique times in which we are studying and take care to ensure, as much as possible, that normal instruction continues. While none of us could have predicted this crisis, the ways in which each of you have stepped up to assist your sites in delivering critical behavioral healthcare during an emergency makes us proud to count you as our students.

Respectfully and with gratitude,

Nick and Stacey

Update From William James College President Nicholas Covino, March 16, 1:00 PM: 

Dear WJC Community,

We continue to monitor recommendations and take direction from the CDC and the Governor’s office. This is an evolving situation, and our policies and practices will evolve as well. Following recent announcements and recommendations, we are implementing a new remote work policy and making changes to building access.

Remote Work

Effective at 1 PM today, March 16, all William James College faculty and staff members are encouraged to work remotely. Please collect the materials that you will need today to complete work remotely for the coming weeks. At this point the date that staff will be expected to return is undetermined, but we will continue to be in touch.  The building will remain open only for selected services, and for the designated few staff members who have been directly asked by their supervisor to continue to report to campus to oversee this work.  

Work-from-home resources and guidelines are available on the IT website.

All support questions must go to support@williamjames.edu, not to the personal addresses of staff members. The “support” email address is being monitored by a team. Please use resources such as Teams and Zoom to conduct meetings, and please be in frequent contact with your supervisor.

All staff are reminded to continually check the College’s COVID-19 Information page and FAQ for updates: https://www.williamjames.edu/covid19

Building Access

While our working hours in remote locations will remain the same (i.e., if your regular schedule is from 8AM to 4 PM, you should continue to observe those hours) our access to the facility will be limited to weekdays from 8:30 AM to 3:00 PM. The building will be closed on weekends. Beginning, Thursday, March 19, from 8:30AM to 3:00 PM, only the ground floor and first floor will be accessible. Services currently offered on other floors will relocate to the first two levels. Only authorized staff will be permitted to access floors 2 through 5.

Field Education

Many of our field sites are relying on us to deliver critical behavioral health care during an emergency. As such, we continue to be guided by the leadership at Field Sites regarding students’ presence at the site. If you feel ill; are symptomatic in any way; have been asked to self-quarantine by a medical professional; have reason to suspect that you may have been exposed; or if you are living with someone who is immunocompromised or may be put at risk, please be in touch with your Field Site supervisor to communicate this. Please see Centers for Disease Control and Prevention guidelines.

Common Health

Our community’s health and safety are of the upmost importance. We, also, need to continue to run the business and operations of the College. Over the coming weeks, I invite your creativity and suggestions for ways to support each other and to continue keep our high level of service to our constituencies and stakeholders. I have asked Gloria Noronha to serve as a point person for anyone who would like to offer to assist teams who are currently handling additional tasks. Please email her at Gloria_Noronha@williamjames.edu.

Thank you, all, for your patience, your dedication and your professionalism during these unpredictable and unprecedented times; you are what makes our community strong.

I encourage you to be in touch with me, directly, if you have questions. I will continue to reach out to you with updates.

With appreciation and respect.

Update From William James College President Nicholas Covino, March 14, 1:00 PM: 

Dear WJC Community,

I want, again to express my appreciation for your patience and cooperation as we create a plan to meet the challenges presented by COVID-19. This week, we successfully moved all of our courses and related instructional work online. The efforts of many people in many departments over the past few years (e.g., OLP Faculty, IT, Online Learning, Academic Affairs, Finance, Marketing and Admissions, Trustees) have created the opportunity for this effort to be effective. Thank you.

In recent days, teams have been in close communication about ways to rework the non-academic responsibilities of the College to ensure continuity and to allow additional groups to transition to remote work. I appreciate your professionalism and dedication as we work to make this happen. We continue to follow CDC recommendations regarding the cleaning of our facility to allow us to keep it open for our community and clients in the meantime. In fact, a team of professionals will be conducting a deep cleaning of the facility all weekend.

Given the nature of our business and operating model, there are steps that we need to take to effectively transition the work of additional groups to remote settings. I write, now, to ask for your help in taking the next one.

This week, our transition will involve the following:

1. On Monday, all College Faculty are asked to deliver their instructional classes from locations outside of the building. Should an instructor need to use the facility for some reason, the building will remain open. Staff will be available to help.
2. On Monday, College Staff are asked to report to work as usual. We will convene to discuss what is needed to successfully conduct a test ‘Work Remote’ day on Tuesday. This will allow us to ensure that our necessary systems and operations will continue to work without interruption.
3. On Tuesday, March 17, and Wednesday, March 18, the majority of the College community will work remotely, with a skeleton staff of designated personnel remaining in the facility.
4. In the morning of Wednesday, March 18, a group of selected administrators will meet on campus to evaluate the trial. If the transition is successful, remote work will continue through this week and next, with ongoing evaluation to determine the end of this phase.
5. Through the next two weeks, a small group of Staff will continue to work within the building to ensure that important student or community work is able to be conducted.
6. The building will remain open for business, during this period. Students and staff are encouraged to conduct their work electronically, but necessary meetings can occur. Please DO NOT come into the facility if you are symptomatic in any way, but, we want to offer an opportunity for anyone who is feeling the need to have a place to work.  
7. Many of our students are providing necessary clinical services through their field sites.  Thank you.  Continue to look to your site for direction and pay attention to directives from the Field Education Department.

Again, you are asked to pay close attention to the WJC COVID-19 update page on our website.  This resource will be updated regularly and it will contain useful information. Our communications team has added an FAQ section that aims to address questions you may have about access to the building, online classes, technology, and staff/faculty policies.

This College community has been highly collaborative and professional as it embraces and encounters several novel, dramatic, and scary phenomena. While not wishing to underplay the serious nature of this public health moment, we know that as with other challenges that we have faced in recent years, this one will not last and we will return to normalcy.  Hopefully this will be shortly.

Thank you for your patience and for your good-will towards each other.

Update From William James College President Nicholas Covino, March 13, 4:00 PM: 

Dear WJC Community,

I first want to express my continued appreciation for the care and compassion that has been demonstrated by our community as we continue to navigate these unpredictable times.  

As an update for today, let me begin by reminding you to pay attention to the WJC COVID-19 update page on our website.  This resource will be updated regularly and it will contain useful information.  Our communications team has just added an FAQ section that aims to address questions you may have about access to the building, online classes, technology, and staff/faculty policies, among other topics. You are invited to submit  your questions via this page and this page will be, also, updated regularly.

Here are some additional updates:

• A deep cleaning of the building is scheduled for this weekend. Our Facilities Team asks that you remove papers and other objects from the surface of your desk. Please also put away any private files or information.
• Our HR Team has received questions about our Telecommuting policy and information about child care resources. Please see the FAQ for information on both topics.
• Should you find that you need help accessing online classes or other technology, our IT Team is available to you. Again, please review help topics listed on the FAQ page, but don’t hesitate to contact the Help Desk for assistance should you find you need it.
• We are providing hand sanitizer, cleaning supplies and disinfecting wipes for your use while you are in the building. These supplies are not to be taken home. If you have inadvertently removed something, please bring it back with you on Monday so that we can continue to protect our common health.

Our Administrative Task Force continues to meet daily. At this time, based on current recommendations, the model that allows us to best serve our community and those who depend on our services is the model we have in place; online classes that reduce the number of people gathered in the building and having our talented employees running our business operations. We continue to follow CDC guidelines for cleaning, group gatherings, and social distancing, and we will monitor current recommendations from government experts.  Plans and policies will be adjusted as we are advised.

During times like these it is more apparent that the spirit of “service to others” that has typified William James College is at the foundation of our organization. You have my gratitude.

Update From William James College President Nicholas Covino, March 12, 3:00 PM: 

Dear WJC Community,

This morning, I wrote to tell you that we will be moving all classes online beginning Monday, March 16. This will extend through Friday, March 27 and be continuously monitored by our Task Force. Our goal is to reduce the number of large group gatherings held here at the College. Our building remains open and we will continue to conduct other business as usual.

I am writing to follow up and to answer some of the questions that we’ve received. I expect there will be more. Our communications team will be posting responses to Frequently Asked Questions (FAQs) to the website to help keep our community informed. I anticipate this FAQ will be posted later this afternoon to our informational page. Please see: www.williamjames.edu/covid19.

Student Attendance and Use of the Building

In my email this morning, I stated that students are asked “not to report to campus.” This only pertains, at this moment, to attending classes. The building remains open for other business and students and faculty are welcome to use the library or other resources, or complete work-study hours here, if you so choose. Please refrain, however, from gathering in large groups.

Field Sites

Students, we ask that you please follow your field site policies. We are in communication with site supervisors and today shared the following information with them:

WJC has been able to amend our malpractice policy to allow our trainees to deliver telehealth services, with your training and supervision, as long as the following provisions are met: HIPAA compliant platform; supervision the same number of hours/week by a qualified supervisor; same documentation of services; qualifying supervisory backup in real time; attention to licensure of supervisor to only provide telehealth clinical services to clients in states where the supervisor is licensed.

Please communicate any interruptions in training to the field education department of your academic program. We understand that some students might end up with fewer hours of clinical service than planned; we will work with you to problem-solve these situations individually.

Faculty & Staff Attendance

Faculty and staff who are well, and who are not in a CDC defined high-risk category, are expected to continue to report to work. Our facilities team is cleaning all surfaces in the building with a disinfecting solution per CDC guidelines at a minimum of every two hours. We have also scheduled an additional professional deep cleaning of the building this weekend which will address public and community spaces, along with offices and equipment including desks, doorknobs, keyboards and phones. Please clear your desks of papers and other materials.

Once again, staff members should stay home if you are symptomatic in any way; if you have been asked to self-quarantine by a medical professional; or if you have reason to suspect that you may have been exposed. If you have someone in your immediate family who is immune compromised, please speak with your supervisor about any accommodation that might be necessary. Otherwise, the existing employee policies for vacation, personal days, work from home, and sick time remain in effect. Please see the employee handbook.

Technology

There is a list of informational resources and training links for Faculty, Staff and Students posted to the website. We will also be providing additional support for any student, faculty or staff member who feels they have a need. There will be upcoming trainings for faculty and students, please be alert for communications from Department Chairs. 

College Updates and Communications
Again, please visit www.williamjames.edu/covid19 for regular updates. Please also take a moment to make sure your contact information is up to date in the WJC Notification system: https://msppsupport.zendesk.com/hc/en-us/articles/211585966-Signing-up-for-Campus-Alerts

Let me express my gratitude for your patience during this unusual time. As we continue to learn through our monitoring over the coming days, we will revise and update our policies. Thank you for being respectful and supportive of each other. This situation will certainly improve, and it will be helped by our efforts to be kind and compassionate with each other. If you feel the need to reach out to me, please do. 

Update From William James College President Nicholas Covino, March 12, 9:00 AM: 

Dear William James Community:

I am writing to let you know that from this Monday March 16 until Friday March 27, William James College will move all classes to an online delivery system. Our building will remain open during this time and our staff will continue to conduct business; however students are not to report to campus. The Safety Task Force will continuously monitor the evolving situation and will make any further recommendations as needed.

In yesterday’s report to Congress, NIAID Director Dr. Anthony Fauci encouraged the country to move its focus from preventing infection to containing the spread of the COVID-19 virus by reducing large group gatherings. While Massachusetts, by all reports, remains at a low risk for infection, this action by William James College is in keeping with his advice.

At this point, for those involved in field education, the policies of your site will determine what is expected of you. Please follow the directives of your site and local supervisor with respect to attendance.  Our conversations are ongoing and updates will be provided as more is learned.

Members of the College Administrative Team will be in contact with relevant constituencies during today and moving forward. Regular updates will be made to our website www.williamjames.edu/COVID19.  Please check that webpage and your email frequently over the next two weeks.

I will be in touch with you all, again, later in the day.

Thank you for your attention and for your patience as we move through this evolving situation.