ORG LP761 - Process Consultation and Facilitation

(Credits: 3)

This course focuses on the theory and practical skills needed to: assess group behaviors and manage issues of culture, ethics, and inclusion within groups. Key models in process consultation and facilitation are reviewed including: elements of team effectiveness, diagnosing group behavior, exploring the human processes and learning to craft appropriate and effective facilitative intervention strategies.  The course will also teach students how to manage inclusion, foster sensitivity to difference in groups, and how facilitative and process interventions can create positive change within human systems. Interactive learning methods will be used to develop student skills in contracting with team leaders and members, facilitating effective dialogs, managing relationships, and providing effective recommendations to help groups attain and sustain a high levels of functioning.