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Information Technology and Services 

Our Information Technology staff is available to assist you by providing solutions to your computing needs.  Other services we provide include but are not limited to:

  • Computer Virus/Malware cleanup
  • Computer Hardware, Network, WIFI, Printing troubleshooting
  • Temporary Lending Laptops
  • College Network Account Issues
  • College ID Cards
  • Technology Solutions Consultation for Academic Projects

For more information about the services we offer, self-help and troubleshooting tips, and contacting our IT Helpdesk directly, please visit us at:

Online : support.williamjames.edu
Phone: 617-327-6777 x1600
E-mail: support@williamjames.edu

Hours of Operation:
Monday-Friday: 8:00 am - 5:00 pm
Saturday: 8:00 am - 4:00 pm
*Summer hours may vary


Introduction to William James College's Systems

William James College has several internal systems that each play a unique role in maintaining the success of our students. Below you will find a list of the systems with their name and general functions. We hope this will help you become more familiar with the systems, as you will be using many of them frequently during your time at William James College.

Office 365 and E-Mail

All students are assigned a William James College e-mail account via Office 365. This is your lifeline to all electronic school-wide announcements and is the preferred method of communication with faculty and staff.  You will receive instructions from IT Office Welcome Letter on how to activate your e-mail account and we strongly encourage you to check your e-mail regularly for important messages and updates.

As part of Office 365, students also receives a free Microsoft One Drive for Business account that can be used as personal cloud storage.

For more information on how to setup your Student Office 365 and E-mail account, please visit support.williamjames.edu and search “Office 365” or click HERE.

Campus-Wide WIFI

William James College provides wireless internet access (WIFI) throughout the entire campus. Students may access the internet, MyCampus, or wirelessly print a document using any WIFI enabled mobile computing device.  For more information about setting up WIFI, please visit support.williamjames.edu and search "WIFI"

Emergency Alerts

Click HERE to receive notifications on school closings and campus updates.

MyCampus - William James College Intranet

mycampus.williamjames.edu

MyCampus is a system you will use quite often.  MyCampus is William James College's Intranet which means it is the central hub from which you can access all school-wide information.  Since MyCampus leads to all other systems, we recommend that you always login to MyCampus first, and use the navigation buttons on the MyCampus site to get to where you want to be. 

Through MyCampus you can get to:

  • Departmental information, forms, and documentations
  • Office of Research Website and Tools
  • And much more!
Moodle - Course Management System

moodle.williamjames.edu

Moodle is William James College's Course Management System, which means it's the place you go to access your course websites.  Almost all of your class materials will be housed in Moodle, and if you are a distance learning student, this is where your weekly discussions, assignments, and other class activities will take place.   

Moodle Screen Capture

When you login to Moodle each semester, you will automatically see links to the courses in which you are currently enrolled.

Students who enroll in a program that utilizes a blended delivery format can receive video based self-training on Moodle navigation and course by visit College’s Moodle homepage.

SSIG - Secured Student Information Gateway

ssig.williamjames.edu

SSIG, which stands for Secured Student Information Gateway, is William James College's online Student Information System.  SSIG is the site in which your personal data is stored, and for confidentiality reasons, all information on SSIG is password protected and SSL encrypted. 

SSIG Screen Capture

On SSIG you can:

  • View Class and Courses Schedules
  • Add/Modify/And Drop Course Registrations during the registration period
  • View and Email your fellow classmates • Obtain your grades and your transcript
  • Do a Degree Audit (some programs may not have an audit available)
  • Check your student account balances and pay your tuition online
  • Submit/View your Course Evaluations.