Faculty: Carlene Caldwell, PsyD

Carlene Caldwell, MA

Carlene Caldwell, PsyD

Assistant Professor, MA in Organizational Psychology

Director, Talent Management Concentration

Email
carlene_​caldwell@williamjames.edu
Location
Remote
Pronouns
she/her/hers
Degree Major/Emphasis Institution  
PsyD Leadership Psychology William James College 2020
MA Psychology Wake Forest University 2009
BA Sociology and Psychology Salem College 2000

Courses

  • Field Placement 1
  • Introduction to Talent Management Systems and Strategies

Research and Practice Interests

  • Managing Bias in the Talent Life Cycle
  • 21st Century Leadership Competencies

Professional Licenses and Certifications

  • Certified Hypnotherapist
  • Myers Briggs Type Indicator Certified Practitioner
  • Certified Leadership Assessment Practitioner

Concurrent Leadership, Service and Professional Activities

  • Cone Health: Assistant Director, Succession Management

Prior Experience

Dr. Carlene Caldwell has over two decades of experience in organizational development, specializing in leadership
assessment, talent strategy, and workforce capability enhancement. She currently serves as a Behavioral Scientist
at Verizon, where she leads the strategy for using assessments to support employee development across the global
enterprise. In this role, she collaborates with internal and external partners to research, evaluate, and implement
innovative assessment solutions aligned with Verizon’s skills-based organizational strategy. Her work integrates
cutting-edge analytics, Generative AI platforms, and psychometric assessments to drive talent development and
organizational growth.

Previously, Dr. Caldwell held leadership roles in People Development and Succession Management at Cone
Health and contributed to talent initiatives at Volvo Group North America, Aon, and Bank of America. Her
expertise spans multiple industries, including healthcare, transportation, finance, and technology, with a focus on
enhancing leadership capabilities and fostering high-performing workplace cultures.

Dr. Caldwell continues to share her extensive knowledge as the Director of the Talent Management
Concentration at William James College, where she earned her Doctorate in Organizational Leadership
Psychology, and as a faculty member at Wake Forest University, where she completed her master's degree in
Liberal Studies.

She is committed to creating a learning atmosphere grounded in inclusion, community, accountability, respect,
and empowerment (ICARE). In an ICARE environment, all individual differences are valued and recognized as
strengths. Your success at William James and beyond is enriched by the innovation and creativity fostered in this
culture. Dr. Caldwell is dedicated to these values and to supporting your learning journey—ensuring that no one is
discounted.

Professional Affiliations

  • Professional Women’s Network ( NC Triangle Chapter) member: 2010-Present
  • Licensed Professional Counselors Association of North Carolina: 2016-Present

Community Involvement

  • Pro bono Resume Review: Goodwill Industries
  • Pro bono Interview Workshop: Goodwill Industries
  • Pro bono Backpack to Briefcase Workshop: NC AandT University and Winston-Salem State University
  • Pro bon Myers Briggs Workshop: Salem College Courses for the Community