Career Opportunities

Human Resources Office

William James College Human Resources Office delivers programs and services designed to support the mission of the College. Our core services and competencies include recruitment and staffing, employee relations, organizational and employee development, and regulatory compliance. Human Resources fosters an atmosphere of accountability, self-promotion and inclusion within a respectful and engaged environment.


Careers at William James

William James College is committed to building a diverse faculty and staff dedicated to teaching, working and bringing psychological knowledge to the multi-cultural world community. We strongly encourage applications from persons with diverse backgrounds and experiences.

We are committed to a policy of Equal Employment opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alien age or citizenship, disability, marital status, military or veteran status, or any other legally recognized, protected basis under federal, state, or local laws, regulations or ordinances.

Candidates who possess personal characteristics that might be considered as diversifying elements among the faculty group are invited to identify themselves during the application process.

William James College is an Affirmative Action/Equal Opportunity Employer and is a community that embraces multiculturalism. As such, persons from historically under-represented minority groups are encouraged to apply.


Current Openings

Please view our current openings below to see how you can be a part of the William James College community. We offer a very attractive benefits package that includes: health, dental, life and long-term disability insurance; retirement (403b); flexible spending accounts; EAP services; and generous vacation, personal, and holiday paid time off.

William James College, located in Newton, MA, just west of Boston, is seeking an Adjunct faculty member to teach Biological Bases of Behavior and Learning in the School Psychology MA/CAGS Programs for Spring 2024. The course is in-person Thursdays with the time to be determined based on instructor availability. This course will run from January 8-May 6, 2024.

Responsibilities

The Adjunct faculty member will provide students with a comprehensive understanding of the biological bases of behavior and learning through the lifespan as it relates to working with children, adolescents, and families in a school setting. This includes the fundamentals of neuroanatomy, brain development, neuropsychology, neurophysiology, neurochemistry, psychopharmacology, and temperament. This course is designed to provide students with a practical and applied understanding of the impact of biological bases behavior and learning. The instructor will provide students with guidance to apply this knowledge towards understanding typical maturation, as well as developmental conditions, such as learning disabilities, ADHD, and autism, and clinical mental health conditions, such as anxiety, depression, and psychosis. Students within this course will critically examine a variety of intervention approaches with the goal of becoming lifelong consumers of new information in these areas. The syllabus for this course has already been developed. 

Qualifications

The ideal candidate will hold a doctoral degree in School, Clinical, or Counseling Psychology or in a related field. Specialist Level School Psychologists with relevant experience are also encouraged to apply. The candidate will have to be available during the day listed above. *There is flexibility in timing, but not day of the week. 

Proof of COVID-19 vaccination required.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Procedure

To apply, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • A detailed letter of intent responding to the stated qualifications.
  • A curriculum vitae.
  • A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Specific questions can be addressed to Dr. Jason Kaplan, Interim Chair, School Psychology Department, at Jason_Kaplan@williamjames.edu.


Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.

Provide general office support for the WJC Juvenile Court Clinic Operations at the Juvenile Court Clinic in Norfolk County. This is a part-time position with flexibility for a hybrid schedule based on office space availability

Duties Include

  • Greeting and directing clients
  • Monitoring waiting room area when applicable
  • Interacting with court staff including youth and families involved in juvenile court, probation, attorneys, judges
  • Entering case data and demographics into DMH database
  • Run regular reports regarding referrals, case flow and error reports
  • Maintaining physical and electronic case files
  • Creating and updating clinic forms
  • Requesting records from service providers for cases referred to the clinic
  • Answering and directing phone calls
  • Ensuring closed case files include all required documents and information
  • Maintain office supplies by checking inventory, ordering, stocking and distributing supplies
  • Responsible for clinic mail; including retrieving, sorting, delivering and scanning
  • Other projects and tasks as assigned by the WJC JCCO Program Director

Required Skills

  • Ability to work with a wide variety of people from court clinicians, court staff and youth and families served in the court in a friendly, respectful and professional way
  • Ability to adapt to a changing environment and handle multiple priorities
  • Knowledge of creating and maintaining forms
  • Proficiency in MS Office particularly MS Word, MS Access and MS Excel
  • Knowledge of various data entry tasks and ability to run error reports and correct data
  • Excellent time management skills and ability to prioritize tasks
  • Attention to detail and problem solving skills
  • Strong organizational skills and multitasking abilities
  • Working knowledge of office equipment like printers, copy machine and fax machine
  • Must be reliable, trustworthy and confidential
  • Excellent verbal and written communication skills

Qualifications

  • Bachelor’s degree or equivalent
  • 2-3 years previous experience in an office environment preferred
  • Proficiency is Spanish is a plus
  • May be tested on appropriate computer skills as required

Proof of COVID-19 vaccination required.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Procedure

To apply, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • A detailed letter of intent responding to the stated qualifications.
  • A curriculum vitae.
  • A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.

This is a full time position working 35 hours per week. The major focus of responsibilities will be the coordination of field training for students enrolled in the clinical psychology doctoral program in their 1st and 2nd year of training. This training will occur at the Practicum level. This professional will also have primary responsibility for coordinating and identifying partnerships to enhance the Practicum field training experience. The position will also take on responsibilities to support pre-internship training for all clinical students during years three and four.

Essential Functions

General administration of the Practicum-level clinical field education experience for the PsyD program in clinical psychology, including—but not limited to—facilitating student planning and placement, verifying/expanding site availability and determining accuracy of site-related data in site-search databases; dealing with student problems related to clinical field education, and  ensuring compliance with all pertinent policies and regulations; And, overall support of the field education experience of years three and four trainees in conjunction with other members of the professional staff.

  • Pre-matriculation support for entering students, especially to facilitate and assist as students seek placements for their first clinical field experience as part of the clinical doctoral program;
  • Maintaining a significant-level of student contact related to participation in field education, problem solving around student/site concerns and professional development throughout the four years of pre-internship field training;
  • Resolving issues as they arise in the field and working with the clinical psychology academic department head and faculty in this regard;
  • Identification, cultivation, and development of new training sites within departmental, APA accreditation and Commonwealth licensing law parameters, including participation in the visits to all new practicum training sites before the training year begins;
  • Maintenance of positive working relationships with external-affiliate sites and Directors of Training, with regular visitation to and evaluation of practicum sites;
  • Coordinating with other field education personnel to maintain clear policies, procedures and documentation of field office functions.
  • In addition to the above delineated specific responsibilities, the Associate Director of Field Education will be expected to participate in institution events. This position will include occasional evening and weekend obligations.
  • All other related duties deemed necessary by your supervisor or management.

Required Qualifications

  • Doctoral degree in clinical psychology or counseling psychology.
  • Licensure as a Psychologist at the Health Service Provider level.
  • Demonstrated administrative skills and superior attention to detail.
  • Outstanding oral and written communication skills, and experience in small and large group presentation/facilitation.
  • An established record of excellent interpersonal skills, flexibility and willingness to work as a member of a professional team
  • Strong computer skills including Microsoft Word and Excel and comfort working with data bases.
  • Ability to drive or otherwise travel individually to field education site locations.

Proof of COVID-19 vaccination required.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Procedure

To apply, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • A detailed letter of intent responding to the stated qualifications.
  • A curriculum vitae.
  • A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.

Provides direction, leadership, and oversight related to the operations of financial reporting, accounting, cash, billing, collections, student accounting, cash disbursements and accounts payable.

Responsible for maintaining the accuracy, integrity, and security of the College’s financial accounting system. Ensures compliance with generally accepted accounting principles (GAAP). Establishes financial policies and procedures.

Characteristic Duties and Responsibilities

  1. Develops, refines, and maintains appropriate financial and internal control systems that ensure protection of college resources and compliance with local, state, and federal laws and regulations as well as generally accepted accounting principles (GAAP), federal grant regulations, college policies and best accounting practices.
  2. Plans, oversees and directs the financial functions of the College as related to general accounting, cash, billing, collections, student accounting, cash disbursements and accounts payable.
  3. Maintains and monitors financial and internal controls including, but not limited to, the timely performance, documentation and review of account reconciliations.
  4. Maintains the general ledger system and chart of accounts, assuring that any accounting issues are promptly identified and resolved.  
  5. Provides staff supervision and direction for designated staff; evaluates job performances and develops professional development plans for staff; ensures staff receive appropriate training and maintaining up-to-date knowledge of new development in the financial arena.
  6. Works closely with the Financial Aid and the Bursar’s Office to ensure that student financial transactions are transferred correctly from the student information system to the general ledger.
  7. Prepares invoices for 3rd party billing and grants.
  8. Maintains budget and accounting for federal, state and private contracts and grants. Assists with reporting requirements.
  9. Identifies, develops and coordinates student financial services support activities and services with academic programs. Coordinates student payroll changes for consortium students, grant funded students and teaching assistantships. 
  10. Assists the Vice President of Finance and Operations with budget preparation. Responsible for tracking expenses in the appropriate general ledger accounts.  Assists in creating monthly financial forecasts.
  11. Serves as primary resource and contact with the auditors. Responsible for all audit and tax reporting requirements throughout the year.
  12. Assists the Vice President of Finance and Operations with financial analysis and other special assignments and projects as needed.
  13. Acts on behalf of the Vice President of Finance and Operations as requested in the absence of the Vice President.
  14. Performs other duties as assigned.

Minimum Position Requirements

Certified Public Accounting license and at least five years experience directly related to the duties and responsibilities specified.

Knowledge, Skills, and Abilities Required

  • Strong interpersonal and communication skills
  • Ability to supervise and train employees, to organize, prioritize, and schedule work assignments
  • Ability to foster a cooperative work environment
  • Strong computer skills
  • Skill in budget preparation
  • Ability to work with a diverse team in a fast-paced environment
  • Enthusiasm and ability to thrive in an atmosphere of constant change

Proof of COVID-19 vaccination required.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Procedure

To apply, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • A detailed letter of intent responding to the stated qualifications.
  • A curriculum vitae.
  • A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.

William James College announces an opening for a full-time Core Faculty position in the Doctoral Clinical Psychology Department beginning August 2023. Rank is commensurate with experience. Salary for this academic position is highly competitive. Position may also be eligible for the Public Service Loan Forgiveness (PSLF) Program.

William James College is committed to an active, intentional, and ongoing engagement with diversity—in people, in the curriculum, in the co-curriculum, and in the college’s intellectual, social, cultural, and geographical communities. William James College endorses a framework of inclusive excellence, which recognizes that institutional excellence comes from fully engaging with diversity in all aspects of institutional activities.

Responsibilities

Core faculty members are involved in teaching, advising, and research supervision. Additionally, there is the expectation of committee work and scholarly productivity. We are seeking applicants with interest, expertise, and/or experience in Neuropsychology and/or Cognitive and Affective Aspects of Behavior. Applicants with an interest in addressing mental health disparities and/or whose work has focused on behavioral health equity for unserved or underserved communities will be of particular interest. The successful applicant may teach neuropsychology courses (e.g., Functional Neuroanatomy, Neuropsychological Assessment), as well as courses covering basic and experimental cognitive science domains including sensation/perception, object recognition, attention, memory, language, problem solving, decision making, and affective neuroscience (e.g., Cognitive and Affective Bases of Behavior).

Qualifications

Applicants must possess a PsyD or PhD in Clinical Psychology or Counseling Psychology, completed an APA-accredited internship, have teaching experience, preferably be licensed or license-eligible in Massachusetts, and maintain some involvement in clinical practice or consultation. A demonstrated record of scholarly work defined broadly (e.g., community engagement, educational leadership, innovation, investigation, and research) is preferred. Successful applicants will also have a demonstrated commitment to promoting diversity, inclusion, and multicultural competence in an educational and work environment and must be willing to contribute to the College’s strategic plan of inclusion. The department welcomes applications from individuals who may have had nontraditional career paths, or who may have taken time off for family reasons, or who have achieved excellence in careers outside of academia. Applicants must be able to assume employment in the United States without College Sponsorship.

Proof of COVID-19 vaccination required.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Procedure

To apply, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • A detailed letter of intent responding to the stated qualifications.
  • A curriculum vitae.
  • A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.

William James College is pleased to announce two one-year postdoctoral training opportunities in child and family forensic psychology. This fellowship positions are available in the Suffolk (Boston) and Norfolk County Juvenile Court Clinics. Both positions will have the opportunity to see cases and provide consultation in either venue. The one-year positions begins in September of 2023. 

Juvenile Court Clinic Operations (JCCO) provides forensic evaluations and other services for court-ordered juveniles and families before the Juvenile Court in Care and Protection cases (child protection from abuse/neglect), Juvenile Delinquency and Youthful Offender Cases, Child Requiring Services (CRA status offenders), emergency commitments for substance abuse treatment or inpatient psychiatric care, and other court-ordered evaluations. Divorce cases are not heard by Juvenile Courts in Massachusetts. The Fellowship offers supervised training and experience in forensic assessment and consultation at the Juvenile Court Clinics under the direction of JCCO Program Director Pooja Khialani, PsyD and Co-Director of Training John Keogh, PsyD. Each Fellowship is full-time and carries a stipend of $55,000. 

In addition to the stipend, fellows will be enrolled in five William James Blended Learning classes that are dedicated to the relevant case law, legal statutes, and professional “best practices” in areas including divorce child custody, child maltreatment, intimate partner violence, and behavioral health issues in juvenile justice.  Completion of these classes leads to a Certificate in Child and Family Forensic issues (www.williamjames.edu/cffc). In addition, the Fellow will participate in various seminars and other learning activities offered through Boston Juvenile Court Clinic, MA Department of Mental Health, and William James College. The Fellow will have completed 2,100 training hours by the end of the Fellowship year.

Applicants must have a PhD/PsyD in psychology with an APA-accredited predoctoral internship. Child and family training and experience is required.  Interested applicants should electronically send the following materials: curriculum vitae, statement of purpose, a clinical writing sample (e.g., a redacted report), and three (3) current letters of recommendation. Applications will be accepted until the position has been filled. To apply to either Postdoctoral Fellowship in Suffolk or Norfolk County, send materials to John Keogh, PsyD (jkeogh@jccwjc.org). We will accept applications on a rolling basis, please inquire.

Application Procedure

To apply to either Postdoctoral Fellowship in Suffolk or Norfolk County, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • A detailed letter of intent responding to the stated qualifications.
  • A cover letter.
  • A clinical writing sample (e.g., a redacted report).
  • A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.

The Center for Workforce Development (CWD) at William James College seeks applications from qualified candidates for the position of Program Manager. In this role, the Program Manager will oversee school- and community-based workforce development initiatives for the CWD, collaborate with various stakeholders, supervise trainees, and work jointly with the administrative team to implement grant-funded projects. This is a full-time position for a master-level candidate with clinical and supervisory-related experiences, and a background or strong interest in overseeing career ladder programs for underserved populations. The Program Manager will report to the Vice President for Workforce Initiatives and the Chair of the School Psychology Department.

Essential Functions

  • Manage career ladder and workforce development programs, with a focus on recruiting, training, and retaining individuals who are underrepresented in the field.
  • Provide leadership and administrative support to the team to develop, implement, and manage grant-funded workforce development projects.
  • Build strong relationships among internal departments at the College and external partners.
  • Collaborate with the management team to ensure successful communication and coordination between program staff, faculty, students, and other key stakeholders.
  • Manage the application review process to identify and recruit students, support trainees, and maintain detailed records of all outreach and recruitment efforts.
  • Coordinate activities for students, program participants, supervisors, and community-based partners.
  • Plan professional development workshops, conferences, and Continuing Education events.
  • Supervise junior staff and students.
  • Provide technical assistance and ongoing support to the College’s workforce development initiatives.
  • Lead presentations on workforce development topics at meetings, seminars, and conferences.
  • Ensure compliance with funding agency guidelines and timelines, as appropriate.
  • Perform other related tasks, as assigned.

Skills and Qualifications

  • Master’s/CAGS degree in counseling, school psychology, education, public health, or a related field (Preferred).
  • Work-related experience in human services or non-profit agencies.
  • Strong interest in overseeing career ladder programs for culturally diverse populations.
  • Excellent interpersonal and relationship-building skills.
  • Strong organizational, and written and oral communication skills.
  • Familiarity with database management and social media platforms.
  • Proficiency with technology (e.g., Word, Excel, Outlook, Qualtrics) and other web-based tools, data collection and database management, and webinar facilitation.
  • Ability to work independently, problem solve, and provide good client and customer support.
  • Experience in building partnerships with community-based organizations and working with a diverse staff and student body.
  • Commitment to diversity, equity, and inclusion, and to the health and well-being of culturally diverse populations and underserved communities.
  • Ability to lead, supervise, and evaluate staff.
  • Ability to adapt to the culture of a mission-drive, fast-paced academic environment.
  • Ability to assume employment in the United States without College Sponsorship.

Proof of COVID-19 vaccination required.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Procedure

To apply, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • A detailed letter of intent responding to the stated qualifications.
  • A curriculum vitae.
  • A list of three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.

Maintain and augment the database for the William James INTERFACE Referral Service, a mental health resource and referral Helpline which serves over 60 communities across Massachusetts and supports 3 statewide initiatives. The provider database, currently comprised of over 10,000 profiles for individual and group mental health practices, organizes information regarding provider location, including telehealth, availability for services, professional licensure, ages treated, specialties, and insurance or fee requirements, which enables the INTERFACE Referral Counselors to quickly locate potential matches for each client’s needs.

Responsibilities

  • Create and update clinician profiles, using publicly available directories, practice web sites, recommendations from colleagues, community partners, and existing providers.
  • Maintain and add to database for therapeutic groups, including regularly reviewing available information to ensure it is current and that groups are still available, especially for publicly viewable databases.
  • Contact providers and practices by phone and email to explain INTERFACE Referral Service, obtain specific information, and encourage provider review of the profiles for accuracy.
  • Regularly review and update provider profiles in response to information gathered by Resource and Referral Counselors as well as provider inquiries.
  • Represent the INTERFACE Referral Service to the provider community including maintaining contact and engaging providers to ensure interest and availability for referrals from the Resource and Referral Counselors.
  • Document all steps of the Outreach process in the administrative section of the profiles.
  • Verify professional licensure and monitor the licensing boards’ public announcements of disciplinary actions. Request documentation of actions taken, summarize, and forward for review by supervisors.
  • Participate in meetings regarding incoming business and respond to needs from the Counselors working on referrals in various capacities to proactively improve resources available in the provider database.
  • Train and supervise student intern(s), or graduate work study student(s) at William James College, who are assisting with Outreach work.
  • Attend regular INTERFACE staff meetings.
  • Make recommendations to the technical support team regarding improvements to the provider database to improve communication with providers and Resource and Referral Counselors.

Qualifications

  • Organization and attention to detail.
  • Comfort with phone outreach. Talking points and message templates are provided.
  • Good writing skills.
  • Ability to be a self-starter and work independently.
  • Outstanding ability to manage time effectively and prioritize a variety of tasks from various stakeholders involved in the William James INTERFACE Referral Service process.

The Provider Outreach position is unique within the INTERFACE team, as it involves no contact with the clients, but it is an integral and valued part of the team, with regular attendance at team meetings and frequent consultation with individual referral counselors and the clinical supervision leadership.

Proof of COVID-19 vaccination required.

Benefits

Our benefits package includes generous health, vision and dental insurance, eligibility for both College funded 401(a) retirement plan and Employer sponsored 403(b) plan, company paid life and long term disability insurance, flexible spending accounts, generous PTO, and professional development opportunities.

William James College is not-for-profit organization under Section 501(c)(3) of the Internal Revenue Code. Employment at William James College may qualify for The Public Service Loan Forgiveness (PSLF) program. studentaid.gov/manage-loans/forgiveness-cancellation/public-service#qualifying-employer

Application Procedure

To apply, please visit our career center (click here).

Review of applications will begin upon receipt and continue until the position is filled.

Interested applicants should submit:

  • Cover Letter
  • Resume
  • Three professional references with complete contact information. (References will not be contacted without the applicant's prior permission.)

Inclusive Excellence at William James College

William James College is an institution and a community committed to the principles of excellence, fairness and respect for all people. Our Inclusive Excellence model infuses diversity, equity and inclusion efforts into the core of institutional functioning to realize the educational benefits of diversity both locally and globally. We are committed to strengthening communities, including our workplace, by fostering the development of the intercultural competencies necessary for change agents in an increasingly complex, pluralistic society.