INTERFACE Guides to Mental Health Care


There are many things to consider when seeking mental health care from what type of service might be the most helpful to how to pay for it.  The William James INTERFACE Referral Service has been proud to develop many guides to help with these decisions including Navigating Telehealth, a Patient Bill of Rights, and Insurance Guide for Families and Individuals to Warmlines to call when you just need support and website resources especially for teens. These tools have been developed by our staff based on questions that we have received from callers to help consumers feel empowered in seeking and receiving mental health care. ‬

Helpline

888-244-6843 (toll free)
617-332-3666 (local)

Available for participating communities only:
Mon, Wed, Fri, 9:00 AM – 5:00 PM
Tues, Thurs, 8:00 AM – 6:00 PM

What to Expect When You Call

In English En Español
  • Disclaimer: Material on the William James INTERFACE Referral Service website is intended as general information. It is not a recommendation for treatment, nor should it be considered medical or mental health advice. The William James INTERFACE Referral Service urges families to discuss all information and questions related to medical or mental health care with a health care professional.