Starting Places
When you think that you or your family member needs help with their mental health, it can be hard to know where to start. Many healthcare systems for mental health are different from the medical system, and understanding where to search, how to clarify your insurance benefits, or even how to figure out which provider is right for you can feel overwhelming. The INTERFACE Referral Service is here to help. We have written a few guides about taking the first steps to getting help so you can feel empowered to the make the best decisions for yourself or your family.
- How to Choose a Mental Health Provider
- Qué esperar cuando llame a la línea de ayuda
- What to Expect When you Call the Helpline
- What to Expect When You Schedule and Attend Your First Session
- When and Where to Seek Help
Helpline
888-244-6843 (toll free)
617-332-3666 (local)
Available for participating communities only:
Mon, Wed, Fri, 9:00 AM – 5:00 PM
Tues, Thurs, 8:00 AM – 6:00 PM
What to Expect When You Call
In English En EspañolDisclaimer: Material on the William James INTERFACE Referral Service website is intended as general information. It is not a recommendation for treatment, nor should it be considered medical or mental health advice. The William James INTERFACE Referral Service urges families to discuss all information and questions related to medical or mental health care with a health care professional.