Under general supervision of the Associate Vice President for Research, is responsible for the direction, management and implementation of all institutional research functions; assists with the planning and implementing of programs of education and training for researchers (students, faculty, staff); creates procedures to maintain and track research compliance in areas such as human subjects research; provides internal consultation on the planning, implementation, analysis and reporting of ad hoc research studies conducted for the college, academic departments, degree programs, and functional areas. Acts independently and oversees well-defined projects, providing assistance to management staff. Provides direction and supervision for all core Institutional Research activities.
- Programs and maintains office databases for reporting and data integrity.
- Produces timely, accurate, and useful reports for administration, faculty, departments, and agencies providing funding.
- Produces timely, accurate and useful data reports for institutional and departmental accreditation reporting and self-studies.
- Meets with directors of all functional and academic departments to maintain responsive core institutional research functions and to identify emerging needs and concerns.
- Responds to inquiries and provides direct assistance to research faculty and students on the William James College campus.
- Work with Grant Writers to identify and analyze data in support of grant proposals.
- Assist the Associate V.P. of Research in designing and implementing the Human Research Protections Program associated with WJC’s federally compliant Institutional Review Board (IRB) including training and certification; application review and approval; ongoing oversight and compliance; responding to unanticipated problems, adverse events, and serious adverse events.
- Provides ongoing supervision to graduate students, volunteers and research staff.
- Serves as a member of the WJC Information Communication Technology Advisory Committee (ICTAC). In this role, has shared responsibility for creating data management policies and procedures; defining fields, metrics and calculations; resolving data conflicts; overseeing project-based work.
- Serves as the Office of Research representative to WJC community-wide groups and ad hoc initiatives.
- Serves as WJC and Office of Research liaison to external agencies, organizations, and companies with respect to Institutional Research.
- Identifies, researches and provides input in the selection of technology and technological solutions to support, enhance and improve the quality and effectiveness of Institutional Research activities.
- Work within the guidelines and comply with all ethical, legal and regulatory standards regarding data collection, maintenance, access, dissemination and reporting, as well as retention and final disposition.
- Conduct literature reviews from scholarly sources and produce written summaries.
- May require other tasks as assigned.
- Master’s degree preferred and 3-5 years job-related experience, or equivalent combination of education and/or experience.
- Knowledge of and successful experience preparing for, and responding to accreditation and oversight self-study needs of the College as well as departments and programs is essential. Familiarity with the following oversight bodies’ requirements and formats is especially relevant: NECHE (New England Commission of Higher Education), APA_CoA (American Psychological Association, Commission on Accreditation), NASP (National Association of School Psychologists), and CACREP (Council for Accreditation of Counseling & Related Educational Programs).
- Familiarity with technology is essential including: ERP Software (e.g., Campus Management’s Campus Nexus for Constituent Relationship Management, CRM, and Student Information System, SIS); SQL; Microsoft Office (especially Excel, Word, PowerPoint); data analysis software (e.g., IBM/SPSS); online survey/form development and implementation using Qualtrics; reference manager software (e.g., Zotero); learning management software, LMS (e.g., Canvas); field education software (e.g., Sonia and Time2Track); basic html skills for website editing.
- Effective presentation of data in oral, narrative, and tabular forms.
- Data visualization techniques that provide insight, invite reader engagement and interaction, and support strategic planning and critical managerial decisions are especially desirable.
- Strong interpersonal and presentation skills.
- Able to work with an increasingly complex and diverse community.
- Able to work with large and increasingly complex data sets. Able to supplement and link external archival data to enhance and supplement internal datasets (e.g., IPEDS data to collect characteristics of other institutions of higher education).
- Strong attention to detail and analytical skills – quantitative, qualitative and mixed methods.
- Basic understanding of relevant technical skills (e.g., statistical techniques – including multivariate techniques and trend analyses, psychometrics, presentation graphics).
- Sensitive to organizational dynamics across institutions, across departments as well as across hierarchical levels.
- Knowledgeable about the Code of Federal Regulations as they apply to the protection of human subjects from research risks, and the functioning of an effective Institutional Review Board (IRB).
Interested candidates should submit a cover letter and resume to Ellen Collins, Director of Human Resources at HR@williamjames.edu.