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Employment Opportunities

William James College is committed to building a diverse faculty and staff dedicated to teaching, working and bringing psychological knowledge to the multi-cultural world community. We strongly encourage applications from persons with diverse backgrounds and experiences.

We are committed to a policy of Equal Employment opportunity and will not discriminate against an applicant or employee on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alien age or citizenship, disability, marital status, military or veteran status, or any other legally recognized, protected basis under federal, state or local laws, regulations or ordinances.

Candidates who possess personal characteristics that might be considered as diversifying elements among the faculty group are invited to identify themselves during the application process.

William James College is an Affirmative Action/Equal Opportunity Employer and is a community that embraces multiculturalism. As such, persons from historically under-represented minority groups are encouraged to apply.

Adjunct Faculty - Applied Behavior Analysis Program

William James College has openings for adjunct faculty positions in the Applied Behavior Analysis Program.

Responsibilities: Adjunct faculty members are involved in teaching and advising

Qualifications: Candidates must possess a Master’s Degree (PhD preferred) and be a Board Certified Behavior Analyst.  Candidates must have prior teaching experience (3 years preferred) an exemplary professional experience.

Application Procedure: Review of applications will begin upon receipt. Interested candidates should submit

  1. a detailed letter of application responding to the stated qualifications
  2. a curriculum vitae, and
  3. a list of three professional references with complete contact information. (References will not be contacted without the candidate's prior permission.)

Materials should be submitted electronically to: Ms. Ellen Collins, Director of Human Resources at HR@williamjames.edu

Administrative Assistant - Juvenile Court Clinic

Provide general office support for the WilliamJames College Juvenile Court Clinic Operations at the Juvenile Court Clinic in Suffolk County. This position is located at the Boston Juvenile Court Clinic located in downtown Boston. This is a full time benefitted position. This position reports to the Director of the Suffolk County Court Clinic and WJC JCCO Program Director.

Duties Include

  • Greeting and directing clients; manages reception area to maintain a professional image
  • Monitoring waiting room area
  • Interacting with court staff including youth and families involved in juvenile court, probation, attorneys, judges
  • Entering case data and demographics into DMH database
  • Running regular reports regarding referrals, case flow and error reports
  • Maintaining physical and electronic case files
  • Creating and updating clinic forms
  • Requesting records from service providers for cases referred to the clinic
  • Answering and directing phone calls
  • Ensuring closed case files include all required documents and information
  • Maintain office supplies by checking inventory ,ordering, stocking and distributing supplies
  • Responsible for clinic mail; including retrieving, sorting and delivering
  • Other projects and tasks as assigned by the Director of the Suffolk County Court Clinic and WJC JCCO Program Director

Required Skills

  • Ability to work with a wide variety of people from court clinicians, court staff and youth and families served in the court in a friendly, respectful and professional way
  • Ability to adapt to a changing environment and handle multiple priorities
  • Knowledge of creating and maintaining forms
  • Proficiency in MS Office particularly MS Word, MS Access and MS Excel
  • Knowledge of various data entry tasks and ability to run error reports and correct data
  • Excellent time management skills and ability to prioritize tasks
  • Attention to detail and problem solving skills
  • Strong organizational skills and multitasking abilities
  • Working knowledge of office equipment like printers, copy machine and fax machine
  • Must be reliable, trustworthy and confidential
  • Excellent verbal  and written communication skills

Qualifications

  • High School diploma or equivalent
  • 1-3 years previous experience in an office environment preferred
  • Proficiency is Spanish is a plus
  • May be tested on appropriate computer skills as required

Interested candidates should submit a cover letter and resume to Ellen Collins, Director of Human Resources, at HR@williamjames.edu

Clinical Social Worker - LICSW - Juvenile Court Clinic

William James College is currently seeking a licensed Clinical Social Worker (LICSW) to join our Forensic Services/Juvenile Court Clinic team in Norfolk County. William James College is a non-profit graduate school of professional psychology educating clinicians and providing services to children, adults, families and communities in Massachusetts since the 1970s.  These Juvenile Court Clinics provide court-ordered evaluations in Care and Protection, Child Requiring Assistance (CRA), Delinquency and Youthful Offender cases, and emergency and civil commitment proceedings for psychiatric hospitalization or substance abuse commitment proceedings.  

Duties Include:

  • Perform court-ordered evaluations for the Massachusetts Juvenile Courts in juvenile delinquency and Youthful Offender cases, and status matters (Child Requiring Assistance), child abuse and neglect cases (Care and Protection), civil commitment and other evaluations according to Massachusetts General Laws according to practice guidelines established by the Division of Forensic Mental Health of the Massachusetts Department of Mental Health (DMH).  The Juvenile Court Clinics are operated as a collaboration between the Administrative Office of the Juvenile Court and DMH.
  • Conduct psychological and diagnostic screenings and assessments of youth and families involved with the Juvenile Court and referred by the Juvenile Court.
  • Provide reports and, as needed, testimony to the Juvenile Court
  • Consult with judges, probation officers, and (as appropriate) others regarding court-involved youth and families.
  • Provide consultation and training as may be requested by the Juvenile Court to  judges, probation officers, other court personnel and others (e.g. community behavioral health providers, attorneys)
  • Provide evidence-based short-term therapeutic services and psychoeducational services to individuals and/or in groups
  • Supervise work-study students, trainees, and interns
  • Provide referrals to court-involved youth and their families for behavioral health services in their communities, and other supports or services as needed.
  • Other duties as assigned

Job requirements:

  • Social Work Degree at the Master’s Degree.
  • Licensed or license-eligible to practice social work in MA
  • Experience in forensic mental health, forensic and/or clinical assessment.
  • Strong writing, interpersonal, and communication skills.

Certification as a Certified Juvenile Court Clinician (CJCC) is a plus, but not required. If not currently certified, the social worker will need to be eligible to be a CJCC I candidate. We will provide supervision and training for CJCC certification.

Interested candidates should submit a cover letter and resume to Ellen Collins, Director of Human Resources, at HR@williamjames.edu

Coordinator and Faculty Member - Center for Alcohol and Drug Education and Psychology Training

The Coordinator of William James College’s new Center for Alcohol and Drug Education and Psychology Training (ADEPT) Center will assume a leadership role in:

  • Creating a model and curricula for professional education in Substance Use Disorder and Addictions Counseling and Psychology;
  • Supporting and educating a variety of mental health and applied psychology professionals to assume significant roles in substance use disorders and addiction in educational, healthcare and workplace environments;
  • Developing and implementing a systemic approach to building and sustaining a SUD workforce;
  • Developing best practices to educate professionals for the behavioral healthcare needs of those who suffer from addiction and substance use disorders;
  • Serving as a faculty member with responsibility for teaching and other duties which may include advising, supervision of scholarship and research, and faculty governance engagement.

Essential Functions and Responsibilities

  • 50% of this full time position will be to coordinate the development of the new ADEPT Center.
  • 50% of this position will be to serve in a faculty role.
  • As an ADEPT Center Coordinator, be responsible for the development of a course of study in Substance Use Disorder (SUD) and the Addictions that will develop strong SUD practitioners; coursework will likely be offered as a Cross-Departmental Concentration open to all graduate students.
  • Development of SUD coursework for our Bachelor of Science in Psychology and Human Services degree.
  • Build relationships with the academic, practitioner and policymaker SUD professionals within William James College and the New England community to address workforce development issues.
  • Work with the Commonwealth of Massachusetts community colleges and treatment centers to increase the number and diversity of the licensed SUD workforce.
  • Develop educational and training opportunities for the professional community.
  • Develop and host an annual conference for the SUD professional community.
  • Work with the College’s Vice President for Advancement to secure ongoing funding for the ADEPT Center, including but not limited to preparing grant applications.
  • Work in a half-time faculty role with the requisite duties of teaching.
  • Perform other duties as assigned.

Required Qualifications

  • Doctoral degree in Counselor Education and Supervision (CACREP Accredited), Clinical, Counseling or School Psychology (APA Accredited) or Organizational Psychology preferred;
  • Master’s level candidates and School Psychology Specialist level candidates will also be considered;
  • A Licensed Mental Health Professional or experienced Organizational and Leadership Psychologist;
  • A Licensed Drug and Alcohol Counselor, or national certification by the National Certification Commission for Addiction Professionals is preferred;
  • A minimum of 3 to 5 years of experience in Substance Use Disorders and Addiction;
  • Ability to think strategically;
  • Excellent time management and problem solving skills, and ability to use professional judgment in complex situations;
  • Ability to network, build working relationships between organizations and individuals and lead collaborative efforts;
  • Demonstrated leadership skills and ability to manage multi-functional and diverse areas;
  • Values diversity and possesses an understanding of multicultural and cultural competencies;
  • Supervisory experience with the ability to mentor and coach team members;
  • Capacity to solve problems, identify alternative solutions and consequences of proposed actions, articulate possibilities and implement recommendations to support goals – demonstrates critical, creative and reflective thinking;
  • 3 to 5 years of teaching experience in higher education is preferred.

Interested candidates should submit a cover letter and resume to Monica Davis, Human Resources Assistant, at HR@williamjames.edu.

Core Faculty Position - Applied Behavior Analysis Program

William James College, located in Newton, MA just west of Boston, is seeking a full- time Assistant or Associate Professor for the Applied Behavior Analysis (ABA) program within the School Psychology Department to begin on August 15, 2019. The ABA program is a new and growing program that offers a great opportunity for professional growth and collaboration.  In addition to mentoring future professionals in the field of ABA, faculty will have the opportunity to help shape the growth of the academic program.

Responsibilities
This position consists of a mixture of teaching, advising, field-site development and relationship maintenance, admissions and recruitment, and development of the online track for ABA MA.

Qualifications
Requirements include:                                                                                                                                                                                          

  • Master’s Degree in Psychology, Behavior Analysis, or a related field;
  • Hold and maintain national certification as a Board Certified Behavior Analyst;
  • Hold and maintain licensure to practice Applied Behavior Analysis in Massachusetts;
  • At least 3 years of experience implementing or supervising behavior-analytic work; and
  • Experience presenting behavior-analytic content to audiences (e.g., presentations, prior teaching experience).

Preferred qualifications include:

  • Maintain professional affiliations in the field of behavior analysis (e.g., ABAI, APBA, BABAT);
  • A doctoral degree in Behavior Analysis or in a related field that includes substantial training in Behavior Analysis;
  • Higher Education teaching experience
  • At least 5 years of experience implementing or supervising behavior-analytic work; and
  • A history of conducting, presenting, or publishing behavior-analytic research.

Application Procedure
Applications will be reviewed upon receipt until the position is filled.  Interested candidates should submit

  1. a detailed letter of application responding to the stated qualifications,
  2. a curriculum vitae, and
  3. a list of three professional references with complete contact information. (References will not be contacted without the candidate's prior permission).

Materials should be submitted electronically to: Monica Davis, Human Resources Assistant, at HR@williamjames.edu.

Director of Alumni Relations and Annual Giving

The Director of Alumni Relations and Annual Giving has a dual leadership role, in William James College’s (WJC) Institutional Advancement department, to develop and expand WJC’s Alumni Relations and Annual Giving programs, respectively. This position will work closely with his/her Advancement colleagues, reporting directly to the VP of Institutional Advancement, as well as the Marketing and Communications team. The position will also work collaboratively with other WJC colleagues to lead the development of a highly effective Alumni Relations program and productive Annual Giving program. Key to the position’s success will be developing and monitoring relevant measures of alumni engagement of which Annual Giving is but one – albeit an important one. As a visible and reliable point of contact and resource to WJC leadership, faculty, staff, trustees, alumni, donors, and other stakeholders, this position is fundamental to helping WJC fulfill its mission and achieve its strategic goals. 

Essential Functions and Responsibilities

  • Work closely with and support WJC colleagues (i.e. Career Services, Field Placement, Academic Departments, “Centers of Excellence,” and Continuing Education) to develop, expand, and manage an active alumni relations network;
  • Develop and implement creative ways to grow Annual Fund participation rates and total giving by alumni, other WJC stakeholders (trustees, friends, students/parents, faculty/staff, Continuing Education participants), and businesses;
  • Develop and manage available mechanisms (e.g. WJC Connect, Alumni eNewsletter, etc.) to facilitate increased Alumni and WJC stakeholder engagement;
  • Work closely with Marketing & Communications and other WJC colleagues, as needed, to support or help develop public relations and social media campaigns that advance and grow the Alumni Relations and Annual Giving programs, respectively;
  • Solicit Annual Fund gifts and support/enable interested WJC stakeholders in helping to secure Annual Fund gifts;
  • Develop, manage, and/or support programs (e.g. speaker series, admissions/recruitment activities, alumni mentor programs, class or academic program reunions, affinity groups, etc.) that meaningfully engage alumni and other WJC stakeholders;
  • Play an active role – in coordination with the Development Associate – in maintaining current alumni, prospect, and donor contact information in WJC’s relationship management database;
  • Make a persuasive verbal and written case for supporting the Annual Fund;
  • Develop Alumni Relations and Annual Giving materials to be used by the President, trustees, other institutional leaders, and WJC stakeholders for meetings, visits, or individual contacts;
  • Participate in the planning and execution of advancement-related events;
  • Submit timely and detailed contact reports for prospect and donor visits;
  • Attend relevant advisory committees;
  • Perform other duties as assigned.

Required Qualifications

  • Bachelor's degree, Master’s preferred, and three-plus years of successful experience with Alumni Relations and/or Annual Giving, preferably in higher education. Five-plus years of relevant experience will be considered in lieu of direct experience with Alumni Relations and/or Annual Giving;
  • Strong interpersonal skills, both written and oral, as well as a high level of sophistication and maturity in social and professional settings;
  • Proven track record of successful solicitation and securing philanthropic gifts (or relevant experience);
  • Proven ability to set goals and to develop strategies and timelines to complete projects and reach goals;
  • Excellent oral communication and writing skills with the ability to synthesize information from a variety of sources;
  • Discretion and an ability to maintain a high level of confidentiality;
  • Ability to be an effective advocate for the college, actively listen, and be proactive;
  • Demonstrated proficiency with word processing, spreadsheet, scheduling, presentation and database software;
  • Ability to work both independently as well as collaboratively with staff and colleagues; 
  • Knowledge of Raiser's Edge highly desirable; 
  • Ability to work a flexible schedule and work evenings or weekends as needed;
  • A valid driver's license.

Interested candidates should submit a cover letter and resume to Monica Davis, Human Resources Assistant, at HR@williamjames.edu.

Director and Faculty Member - Military and Veterans Psychology Program

The Director of the Military and Veterans Psychology Program is responsible for the leadership and supervision of twin innovative programs at William James College (WJC) that bring qualified veterans into careers in behavioral health.  The Director will serve as the academic leader of a specialized academic concentration in Military and Veterans Psychology that currently serves approximately 40 students in the clinical and counseling programs. This program is designed to offer professional education and training to a strong cohort of veterans in order to best address and serve the mental health needs of active duty military, veterans and their families.  The Director will also have primary oversight over the signature WJC program Train Vets to Treat Vets (TVTV), a long-standing WJC collaboration with the Massachusetts legislature that spotlights, through research and community initiatives, the critical roles that military veterans can fulfill as behavioral health leaders.  To maintain the quality and viability of training, the Director will likewise work closely with the Field Education Department to develop and support MVP-specific practicum and advanced practicum training sites throughout greater Boston. In addition, to preserve and foster an already well-established campus awareness of military culture and the higher education needs of veterans, the Director will develop and monitor the quality of extracurricular small-group experiential learning groups for students, learning opportunities for faculty and staff (to better understand the needs of veteran students), and community-based initiatives to sustain our highly supportive military and veterans community at the College. The Director will also work to sustain and expand collaborative partnerships with veterans’ services leaders throughout the New England area, and will participate in college-based advancement and research funding efforts. 

Depending on academic discipline and credentials, the Director will have an appointment in one of the College’s academic departments, Clinical Psychology, Counseling, School Psychology or Organizational & Leadership Psychology, and assume teaching and advising duties and other responsibilities as assigned.  Psychologists and Counselor Educators with prior military service and/or a clearly established program of research in military and veterans psychology are highly encouraged to apply.  Current MVP courses include Military Psychology and Culture; Military Families and the Cycle of Deployment; Trauma and the Military; Psychoactive Substance Abuse in Military and Veteran Communities. The Director will teach one or more of these courses.

Essential Functions and Responsibilities

  • Develop strong relationships with veteran and military organizations and other veteran groups to create partnerships and to generate enrollment for WJC’s academic programs.
  • Exercise oversight of military student services, including admissions, registration and advising in coordination with department chairs.
  • Serve as an effective and engaged graduate school teacher and advisor.
  • Lead the faculty participating in the MVP and TVTV programs.
  • Actively work on building and sustaining a supportive environment and activities for the College’s military and veterans student community.
  • Oversee communications and compliance with state and federal agencies.
  • Collaborate with faculty and staff on campus events related to veterans’ concerns.
  • Actively seek new opportunities to develop strategic partnerships with military friendly businesses and organizations. Coordinate partnerships that advance the strategic program goals at the College.
  • Design and implement a strategy and process for sponsorship solicitation that aligns with the College’s advancement approach.
  • Research potential corporate sponsors and prepare periodic reports in consultation with the Vice President for Advancement and the College President.
  • Develop requests based on short, intermediate and long-term funding goals of the College.
  • Responsible for the creation and submittal of appropriate grants and contracts.
  • Work with the College’s Admissions and Marketing departments to increase enrollment and build articulation agreements.
  • Perform other duties as assigned.

Required Qualifications

  • Doctoral degree in Psychology, Counselor Education, School Psychology or Organizational and Leadership Psychology;
  • Licensure preferred - if candidate’s degree is in a licensable discipline;
  • Military experience;
  • 2 to 5 years’ experience in a leadership position;
  • Excellent time management and problem solving skills;
  • Sound judgment in complex and sensitive situations;
  • Ability to manage multiple concurrent tasks and responsibilities;
  • A strong value and commitment to diversity and working in a multicultural world;
  • Supervisory skills and effectiveness;
  • Capacity to solve problems, identify alternative solutions and consequences of proposed actions, articulate possibilities, and implement plans and then evaluate success of plans;
  • Critical, creative and reflective thinking skills;

Preferred Qualifications

  • Demonstrated experience with distance education;
  • Fundraising experience;
  • Demonstrated educational leadership experience;
  • Experience in mental health and/or applied psychology;
  • A history of succeeding as a teacher and educator.

Interested candidates should submit a cover letter and resume to Monica Davis, Human Resources Assistant, at HR@williamjames.edu.

Full-Time Core Faculty Positions - Clinical Psychology Department

William James College announces openings for full-time core faculty positions for Fall 2019 in the Doctoral Clinical Psychology Department. Rank is commensurate with experience.

Responsibilities: Core faculty members are involved in teaching, advising, and research supervision. Additionally, there is the expectation of committee work and scholarly productivity. We are especially interested in applicants who can teach generalist foundational courses in the Clinical PsyD program. One opening is reserved for applicants with forensic expertise, preferably with juveniles. Specific courses to be taught include “Cognitive and Affective Bases of Behavior” and “History and Systems of Psychology.”

Qualifications: Candidates must possess a PhD or PsyD in Clinical Psychology and have completed an APA-accredited internship, have teaching experience, preferably be licensed or license-eligible in Massachusetts, and maintain some involvement in clinical practice or consultation. A demonstrated record of scholarly work is essential.

Application Procedure: Review of applications will begin upon receipt. Interested candidates should submit:

  1. A detailed letter of application responding to the stated qualifications;
  2. A curriculum vitae;
  3. A list of three professional references with complete contact information (references will not be contacted without the candidate’s prior permission).

Materials should be submitted electronically to: Ms. Monica Davis, Human Resources Assistant, at HR@williamjames.edu.

INTERFACE Resource and Referral Counselor

Provide resource and referral guidance and therapeutic matching to callers of the INTERFACE helpline as well as serve as an ambassador for the service to all callers and stakeholders.  This is a full-time (35 hours/week) position. 

Essential Functions

  • Serve as INTERFACE intake coordinator as scheduled and assigned;
  • Provide basic counseling and psycho-education to callers who are seeking coordinated therapeutic matches for mental health and wellness services, following the well- established protocols of the service;
  • Provide follow-up services and case management to assigned cases;
  • Research and identify resources and providers for the INTERFACE website and database and coordinate with IT and other staff to include on site;
  • Recruit clinicians for inclusion on the database in coordination with Recruitment team;
  • Attend trainings and staff meetings for best practice resource and referral;
  • Serve as role model for best practice resource and referral;
  • Ability to work occasional evening or weekend hours;
  • Other duties as assigned.

Education and Experience

  • Master’s degree or above in clinical psychology or social work, LMHC within the Commonwealth of MA preferred;
  • 3-5 years of experience in clinical services;
  • Skill in both verbal and written communication;
  • Strong interpersonal and communication skills;
  • Experience with phone triage in a clinical setting.

Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and cabinets.

Interested candidates should submit a cover letter and resume to Monica Davis, Human Resources Assistant, at HR@williamjames.edu.

Postdoctoral Fellowship in Child and Family Forensic Psychology - Juvenile Court Training

Juvenile Court Clinic Operations of William James College in the Boston area — Postdoctoral Fellowship in Child and Family Forensic Psychology (Juvenile Court Training).

William James College is pleased to announce two postdoctoral training opportunities in child and family forensic psychology in Juvenile Court Clinics. There is one fellowship position available in the Suffolk County Juvenile Court Clinic and one fellowship position in the Norfolk County Juvenile Court Clinic. The one-year Fellowship position begins in September of 2019. Juvenile Court Clinic Operations (JCCO) provides forensic evaluations and other services for court-ordered juveniles and families before the Juvenile Court in Care and Protection cases (child protection from abuse/neglect), Juvenile Delinquency and Youthful Offender Cases, Child Requiring Services (CRA status offenders), emergency commitments for substance abuse treatment or inpatient psychiatric care, and other court-ordered evaluations. Divorce cases are not heard by Juvenile Courts in Massachusetts. The Fellowship offers supervised training and experience in forensic assessment and consultation at the Boston Juvenile Court Clinic under the direction of JCCO Program Director Pooja Khialani, PsyD and Co-Director of Training Celine Crespi-Hunt, PsyD. Each Fellowship is full-time and carries a stipend of $45,000. 

To provide broad exposure to the various  ways in which children and families come before Courts, relevant law, and the complex issues found a range of cases involving children and families, the Fellow will participate in five William James Blended Learning classes that are dedicated to the relevant case law, legal statutes, and professional “best practices” in areas including divorce child custody, child maltreatment, intimate partner violence, and behavioral health issues in juvenile justice.  Completion of these classes leads to a Certificate in Child and Family Forensic issues. In addition, the Fellow will participate in various seminars and other learning activities offered through Boston Juvenile Court Clinic, MA Department of Mental Health, and William James College. The Fellow will have completed 2,100 training hours by the end of the Fellowship year.

Applicants must have a PhD/PsyD in psychology with an APA-accredited predoctoral internship. Child and family training and experience is required.  Interested applicants should electronically send the following materials no later than January 15, 2019: curriculum vitae, statement of purpose, a clinical writing sample (e.g., a redacted report), and three (3) current letters of recommendation. To apply for the Fellowship in Suffolk County, applicants should send materials to Celine Crespi-Hunt, PsyD, (ccrespihunt@jccwjc.org). To apply for the Fellowship in Norfolk County, applicants should send materials to Pooja Khialani, PsyD (pkhialani@jccwjc.org).

Systems Administrator

The Systems Administrator for William James College is responsible for modernizing the system and network infrastructure of a higher education institution.  This person will be hands-on and customer-oriented in order to plan, organize and execute a stable operation of the College’s IT systems infrastructure and end user services; this entails developing, maintaining, supporting and optimizing server and network infrastructure, systems administration and uptime availability and disaster recovery.  He/she will also assist with the IT roadmap, budget development and overall IT infrastructure services. 

Essential Functions and Responsibilities

  • Design and implement short and long-term strategic plans to ensure systems infrastructure capacity meets existing and future requirements.
  • Oversee daily systems infrastructure, MS enterprise applications and end-user activities with a focus on providing highly available and effective business services.
  • Assist IT leadership with the creation, prioritization, and execution of overall IT strategy.
  • Provide hands-on project management and, as appropriate, participate in project deliverables.
  • Manage a technical team of 3rd party vendors and IT consultants to help with project execution and systems implementation/maintenance.
  • Collaborate on the creation, implementation and compliance of policies and procedures appropriate to the College’s environment.
  • Work with the Helpdesk Manager to manage short and long-term resolution and escalation of technical problems; effectively troubleshoot complex technical problems. 
  • Work with Helpdesk Manager to manage vendors/contracts, including contract negotiation, of outsourced and general IT-related services.
  • Participate as part of the DR emergency response team.
  • Occasional travel for professional development initiatives and servicing off-campus office sites in various Boston and suburban locations.
  • Be part of the core team responsible for the implementation of a new ERP system for the College.
  • Perform other duties as assigned.

Required Qualifications

  • Bachelor's degree in an IT discipline, computer science or similar preferred;
  • 5+ years of hands-on experience in complex IT environments managing infrastructure and staff;
  • Professional certifications, such as MCP and MCSA, are preferred;
  • Strong analytical troubleshooting skills coupled with a strong sense of urgency;
  • Some experience in contract and vendor management;
  • Excellent verbal and written communication skills; ability to present IT concepts clearly and concisely to both management and end users;
  • Successful management of local and off-site technical team members;
  • Extensive experience with Windows Server 2008 - 2016 Active Directory in a hybrid on-prem/Azure environment;
  • Experience managing IAM/SSO solutions and technology (OneLogin, Okta, SAML, LDAP);
  • Experience managing a hybrid of on/off-prem virtualized environment (VMware/Azure VM);
  • Ability to implement and manage business continuity/disaster recovery/enterprise backup (Zerto, Barracuda, etc.);
  • Experience managing PC and Mac hybrid environments;
  • Working knowledge of enterprise storage management and replication, HPE Nimble experience preferred;
  • Management of an enterprise Office 365 environment;
  • Extensive experience implementing and maintaining enterprise patch management (SCCM);
  • Experience with endpoint management and security, including next-gen antivirus;
  • Strong working knowledge of networking concepts (routing, switching, WAN, Firewall, etc.), experience with Fortinet/Ruckus preferred.
  • Ability to lift 25 pounds of heavy computer or network equipment and tools;
  • A valid Driver’s License and reliable transportation for travel;
  • Ability to work some evening, weekend and/or holiday hours for systems patching/upgrades/installations;
  • Ability to sit and look at computer monitors for extensive periods of time.

Interested candidates should submit a cover letter and resume to Monica Davis, Human Resources Assistant, at HR@williamjames.edu.