Employment Opportunities

Under general supervision of the Associate Vice President for Research, is responsible for the direction, management and implementation of all institutional research functions; assists with the planning and implementing of programs of education and training for researchers (students, faculty, staff); creates procedures to maintain and track research compliance in areas such as human subjects research; provides internal consultation on the planning, implementation, analysis and reporting of ad hoc research studies conducted for the college, academic departments, degree programs, and functional areas.  Acts independently and oversees well-defined projects, providing assistance to management staff.  Provides direction and supervision for all core Institutional Research activities.

Essential Functions

• Programs and maintains office databases for reporting and data integrity.
• Produces timely, accurate, and useful reports for administration, faculty, departments, and agencies providing funding.
• Produces timely, accurate and useful data reports for institutional and departmental accreditation reporting and self-studies.
• Meets with directors of all functional and academic departments to maintain responsive core institutional research functions and to identify emerging needs and concerns.
• Responds to inquiries and provides direct assistance to research faculty and students on the William James College campus.
• Work with Grant Writers to identify and analyze data in support of grant proposals.
• Assist the Associate V.P. of Research in designing and implementing the Human Research Protections Program associated with WJC’s federally compliant Institutional Review Board (IRB) including training and certification; application review and approval; ongoing oversight and compliance; responding to unanticipated problems, adverse events, and serious adverse events.
• Provides ongoing supervision to graduate students, volunteers and research staff.
• Serves as a member of the WJC Information Communication Technology Advisory Committee (ICTAC).  In this role, has shared responsibility for creating data management policies and procedures; defining fields, metrics and calculations; resolving data conflicts; overseeing project-based work.
• Serves as the Office of Research representative to WJC community-wide groups and ad hoc initiatives.
• Serves as WJC and Office of Research liaison to external agencies, organizations, and companies with respect to Institutional Research.
• Identifies, researches and provides input in the selection of technology and technological solutions to support, enhance and improve the quality and effectiveness of Institutional Research activities.
• Work within the guidelines and comply with all ethical, legal and regulatory standards regarding data collection, maintenance, access, dissemination and reporting, as well as retention and final disposition.
• Conduct literature reviews from scholarly sources and produce written summaries.
• May require other tasks as assigned.

Qualifications

• Master’s degree preferred and 3-5 years job-related experience, or equivalent combination of education and/or experience.
• Knowledge of and successful experience preparing for, and responding to accreditation and oversight self-study needs of the College as well as departments and programs is essential.  Familiarity with the following oversight bodies’ requirements and formats is especially relevant:  NECHE (New England Commission of Higher Education), APA_CoA (American Psychological Association, Commission on Accreditation), NASP (National Association of School Psychologists), and CACREP (Council for Accreditation of Counseling & Related Educational Programs).
• Familiarity with technology is essential including: ERP Software (e.g., Campus Management’s Campus Nexus for Constituent Relationship Management, CRM, and Student Information System, SIS); SQL; Microsoft Office (especially Excel, Word, PowerPoint); data analysis software (e.g., IBM/SPSS); online survey/form development and implementation using Qualtrics; reference manager software (e.g., Zotero); learning management software, LMS (e.g., Canvas); field education software (e.g., Sonia and Time2Track); basic html skills for website editing.
• Effective presentation of data in oral, narrative, and tabular forms.
• Data visualization techniques that provide insight, invite reader engagement and interaction, and support strategic planning and critical managerial decisions are especially desirable.
• Strong interpersonal and presentation skills.
• Able to work with an increasingly complex and diverse community.
• Able to work with large and increasingly complex data sets.  Able to supplement and link external archival data to enhance and supplement internal datasets (e.g., IPEDS data to collect characteristics of other institutions of higher education).
• Strong attention to detail and analytical skills – quantitative, qualitative and mixed methods.
• Basic understanding of relevant technical skills (e.g., statistical techniques – including multivariate techniques and trend analyses, psychometrics, presentation graphics).
• Sensitive to organizational dynamics across institutions, across departments as well as across hierarchical levels.
• Knowledgeable about the Code of Federal Regulations as they apply to the protection of human subjects from research risks, and the functioning of an effective Institutional Review Board (IRB).

Interested candidates should submit a cover letter and resume to Ellen Collins, Director of Human Resources at HR@williamjames.edu.

The Director of the Military and Veterans Psychology Program is responsible for the leadership and supervision of twin innovative programs at William James College (WJC) that bring qualified veterans into careers in behavioral health.  The Director will serve as the academic leader of a specialized academic concentration in Military and Veterans Psychology that currently serves approximately 40 students in the clinical and counseling programs. This program is designed to offer professional education and training to a strong cohort of veterans in order to best address and serve the mental health needs of active duty military, veterans and their families.  The Director will also have primary oversight over the signature WJC program Train Vets to Treat Vets (TVTV), a long-standing WJC collaboration with the Massachusetts legislature that spotlights, through research and community initiatives, the critical roles that military veterans can fulfill as behavioral health leaders.  To maintain the quality and viability of training, the Director will likewise work closely with the Field Education Department to develop and support MVP-specific practicum and advanced practicum training sites throughout greater Boston. In addition, to preserve and foster an already well-established campus awareness of military culture and the higher education needs of veterans, the Director will develop and monitor the quality of extracurricular small-group experiential learning groups for students, learning opportunities for faculty and staff (to better understand the needs of veteran students), and community-based initiatives to sustain our highly supportive military and veterans community at the College. The Director will also work to sustain and expand collaborative partnerships with veterans’ services leaders throughout the New England area, and will participate in college-based advancement and research funding efforts. 

Depending on academic discipline and credentials, the Director will have an appointment in one of the College’s academic departments, Clinical Psychology, Counseling, School Psychology or Organizational & Leadership Psychology, and assume teaching and advising duties and other responsibilities as assigned.  Psychologists and Counselor Educators with prior military service and/or a clearly established program of research in military and veterans psychology are highly encouraged to apply.  Current MVP courses include Military Psychology and Culture; Military Families and the Cycle of Deployment; Trauma and the Military; Psychoactive Substance Abuse in Military and Veteran Communities. The Director will teach one or more of these courses.

Essential Functions and Responsibilities

• Develop strong relationships with veteran and military organizations and other veteran groups to create partnerships and to generate enrollment for WJC’s academic programs.
• Exercise oversight of military student services, including admissions, registration and advising in coordination with department chairs.
• Serve as an effective and engaged graduate school teacher and advisor.
• Lead the faculty participating in the MVP and TVTV programs.
• Actively work on building and sustaining a supportive environment and activities for the College’s military and veterans student community.
• Oversee communications and compliance with state and federal agencies.
• Collaborate with faculty and staff on campus events related to veterans’ concerns.
• Actively seek new opportunities to develop strategic partnerships with military friendly businesses and organizations. Coordinate partnerships that advance the strategic program goals at the College.
• Design and implement a strategy and process for sponsorship solicitation that aligns with the College’s advancement approach.
• Research potential corporate sponsors and prepare periodic reports in consultation with the Vice President for Advancement and the College President.
• Develop requests based on short, intermediate and long-term funding goals of the College.
• Responsible for the creation and submittal of appropriate grants and contracts.
• Work with the College’s Admissions and Marketing departments to increase enrollment and build articulation agreements.
• Perform other duties as assigned.

Required Qualifications

• Doctoral degree in Psychology, Counselor Education, School Psychology or Organizational and Leadership Psychology;
• Licensure preferred - if candidate’s degree is in a licensable discipline;
• Military experience;
• 2 to 5 years’ experience in a leadership position;
• Excellent time management and problem solving skills;
• Sound judgment in complex and sensitive situations;
• Ability to manage multiple concurrent tasks and responsibilities;
• A strong value and commitment to diversity and working in a multicultural world;
• Supervisory skills and effectiveness;
• Capacity to solve problems, identify alternative solutions and consequences of proposed actions, articulate possibilities, and implement plans and then evaluate success of plans;
• Critical, creative and reflective thinking skills;

Preferred Qualifications

• Demonstrated experience with distance education;
• Fundraising experience;
• Demonstrated educational leadership experience;
• Experience in mental health and/or applied psychology;
• A history of succeeding as a teacher and educator.

Interested candidates should submit a cover letter and resume to Ms. Ellen Collins, Director of Human Resources, at HR@williamjames.edu.

William James College, located in Newton, MA, is the largest accredited educational institution of psychology in New England. The College, which has four academic departments offering certificates, bachelor’s, master’s and doctoral degrees, has been on an exciting and inspired growth trajectory since 2002, expanding from an enrollment of 132 students and an operating budget of $2M to 750 students and a $31M operating budget today.

We are a mission-driven organization with a focus on ensuring the mental health workforce can meet the ever-growing need for trained mental and behavioral health professionals regionally, nationally and globally. We also aim to create a workforce that is both culturally diverse and responsive. Towards these ends, the College has developed academic programs focused on preparing graduates to address the unmet mental health needs of underserved populations including: Train Vets to Treat Vets, Latino Mental Health, Geropsychology, and the Black Mental Health Graduate Academy.

Nationally, the average graduation rate is 50 percent. William James College has consistently maintained a 90 percent graduation rate and 93 percent of graduates secure a job within six months of graduation. In short, William James College has a great story to tell.

We are seeking an entrepreneurial and strategic-minded Director of Foundation and Government Grants. Reporting to the Vice President of Institutional Advancement and working with other College leaders, this position is responsible for identifying, capturing, and securing institutional grants and cultivating other grant making and sponsoring entities. As the person responsible for all grant-seeking activities at William James College, this position will serve as the lead relationship manager for foundations, government agencies, and corporate grant makers. 

Proposal Development and Submission

• Design and manage a grant development program that sustains and grows annual grant revenues based on William James College’s strategic priorities.
• Coordinate and facilitate internal and external working groups involved in proposal/program design (external groups may include representatives from schools, state and community agencies, employers, and workforce development agencies).
• Keep abreast and notify senior leadership of changing state, federal and private foundation grant standards and proposal guidelines.
• Write, edit, and submit competitive grant proposals that include needs analysis, goals, objectives, activities, evaluation strategies, timelines, a project budget, and supporting data.
• Manage and assemble all materials for grant submissions including, but not limited to, proposal forms, concept papers, budgets, letters of support, and memorandum of agreement.
• Develop in conjunction with the budget office, accurate budgets and financial plans/documentation.
• Coordinate the timely execution of grant submissions.
• Ensure each project or program meets all proposal conditions and grant requirements.
• Design and implement regular workshops for faculty, staff, and other relevant stakeholders on identifying grant opportunities and writing grants. 
• Develop and maintain a library of grant opportunities relevant to the work of William James College Faculty/staff.
• Provide ongoing departmental support. Some evening and weekend work required.

Research

• Identify new institutional funding opportunities that will help to advance William James College’s mission, strategic plan, and/or fundraising priorities.
• Maintain proactive communication with public and private grantmakers to monitor and keep the College information about relevant trends, issues, and opportunities.
• Monitor on a regular various databases and available resources to identify calls for proposals from viable public and private grantmakers; create and manage a grant opportunity calendar.

Grant Stewardship and Management

• Facilitate the transition from the grant development/award phase to the implementation phase in collaboration with the project leader, appropriate College leader, participating faculty and staff, the associate vice president of research, and the vice president of administration and finance.
• Assist with development of implementation policies and practices.
• Maintain record of pending, funded, and declined proposals in Raisers Edge as well as ongoing relationship development activities with funding sources and their representatives.
• Steward grantmakers throughout the grant period, including extending appropriate invitations for site visits and/or attendance at special events and continuing education programs as appropriate.
• In collaboration with the VP of Advancement and relevant college leaders ensure that grant-funded projects and reports are in compliance with all state, federal, foundation and other regulatory policies, procedures, and statutory authority.
• Prepare, provide assistance with, and/or edit reports submitted to funding agencies as part of funding requirements.

Requirements

• Bachelor's degree or equivalent experience from an accredited college or university (Master’s preferred).
• Substantial years as a primary writer and editor in development of federal, state, and private grant applications for higher education or community-based organizations as evidenced by writing portfolio and history of funding success.
• Ability to communicate effectively both verbally and in writing; must possess excellent editing skills.
• Ability to work well under pressure in a fast-paced and confidential work environment.
• Ability to prioritize and manage multiple high-priority tasks and responsibilities to meet established deadlines.
• Knowledge of and ability to research grants electronically and through print sources.
• Excellent computer skills including, but not limited to, MS Excel, MS Office Suite, Powerpoint, database management and data search tools.
• Understanding and experience with grant management/administration support.
• Ability to work collaboratively and effectively with the external community, including governmental agencies and nongovernmental organizations relating to higher education and grant-funded projects.
• Experience and proficiency in leading diverse work teams comprised of internal and external representatives and in facilitating meetings.
• Demonstrated experience and/or understanding working with individuals of diverse socioeconomic, cultural, racial and ethnic backgrounds, including those with different levels of academic preparation and varying physical and learning abilities.
• Proven ability to apply a strategic mindset to the task of identifying and pursuing new funding sources.
• Experience and/or the ambition to exponentially grow a grants program.

Interested candidates should apply to HR@williamjames.edu. Cover letters and resumes can be directed to Ellen Collins.

Provide resource and referral guidance and therapeutic matching to callers of the INTERFACE helpline as well as serve as an ambassador for the service to all callers and stakeholders.  This is a full-time (35 hours/week) position. 

Essential Functions

• Serve as INTERFACE intake coordinator as scheduled and assigned;
• Provide basic counseling and psycho-education to callers who are seeking coordinated therapeutic matches for mental health and wellness services, following the well- established protocols of the service;
• Provide follow-up services and case management to assigned cases;
• Research and identify resources and providers for the INTERFACE website and database and coordinate with IT and other staff to include on site;
• Recruit clinicians for inclusion on the database in coordination with Recruitment team;
• Attend trainings and staff meetings for best practice resource and referral;
• Serve as role model for best practice resource and referral;
• Ability to work occasional evening or weekend hours;
• Other duties as assigned.

Required Qualifications

• Master’s degree or above in clinical psychology or social work, LMHC within the Commonwealth of MA preferred;

• 3-5 years of experience in clinical services;
• Skill in both verbal and written communication;

• Strong interpersonal and communication skills;
• Experience with phone triage in a clinical setting.

Work Environment

• This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers and cabinets.

Interested candidates should apply to HR@williamjames.edu. Cover letters and resumes can be directed to Ellen Collins.

William James College, located in Newton, MA, is the largest accredited educational institution of psychology in New England. The College, which has four academic departments offering certificates, bachelor’s, master’s and doctoral degrees, has been on an exciting and inspired growth trajectory since 2002, expanding from an enrollment of 132 students and an operating budget of $2M to 750 students and a $31M operating budget today.

We are a mission-driven organization with a focus on ensuring the mental health workforce can meet the ever-growing need for trained mental and behavioral health professionals regionally, nationally and globally. We also aim to create a workforce that is both culturally diverse and responsive. Towards these ends, the College has developed academic programs focused on preparing graduates to address the unmet mental health needs of underserved populations including: Train Vets to Treat Vets, Latino Mental Health, Geropsychology, and the Black Mental Health Graduate Academy.

Nationally, the average graduation rate is 50 percent. William James College has consistently maintained a 90 percent graduation rate and 93 percent of graduates secure a job within six months of graduation. In short, William James College has a great story to tell.

We are seeking an entrepreneurial major gifts professional who can play a leadership role in building a robust major gifts program. Reporting to the Vice President of Institutional Advancement, the Major Gifts Officer will be responsible for identifying and meeting with prospective donors (alumni, friends, corporate leaders, etc.) to create and maintain a portfolio of 150+ major gift donors.  This position will work closely with the senior leaders, trustees, faculty, and staff to create individualized cultivation and solicitation plans that lead to major outright and deferred gifts in support of the College’s annual, multi-year and special project fundraising priorities.

Duties include, but are not limited to

• Develop and execute strategies to build a portfolio and manage a pipeline of 150+ major gifts prospects with the capacity to make gifts of $10,000 and more annually or on a multi-year basis;  
• Complete a minimum of 120 individual visits annually to cultivate and solicit major gifts from your portfolio of prospects and donors. Generally, face-to-face solicitations are expected;
• Ensure effective stewardship of major and planned gift donors;
• Gain a comprehensive understanding of the mission and priorities of the college and make a persuasive verbal and written case for supporting key programs and projects, effectively matching the interests of prospects to specific college needs;
• Develop materials used by the president, vice presidents, trustees, and other key institutional representative for meetings, visits, or individual contacts;
• Coordinate specialized appeals targeted at constituent groups associated with a particular discipline, program or initiative;
• Collaborate with senior administrators, deans, faculty, and volunteers to develop ideas that translate the college's fundraising priorities into gift proposals and to advance major gift prospects;
• Work across departments and program areas to develop engagement and recognition opportunities for major donors;
• Master optimal utilization of Raiser’s Edge resources to gather, record, and properly store information about prospects and donors;
• Participate in the planning and execution of special events;
• Submit timely contact reports for each visit with detailed briefing papers;
• Serve as a key liaison for advancement with academic deans, program directors, other campus leaders, and faculty;
• Work with the leaders, faculty and staff throughout the college to develop funding opportunities, engage in relationship-building activities of many kinds with faculty, volunteers, and prospects;
• Continuously improve skills and knowledge, including participation in appropriate professional organizations and professional development opportunities;
• Perform other duties as assigned.

Requirements

• Bachelor's degree, master’s preferred, and five-plus years of successful experience in development and fundraising, which include major gift experience, preferably in higher education, with an understanding of major gift planning and prospect development. A valid driver's license. Strong interpersonal and communication skills, as well as a high level of sophistication and maturity in social and professional settings. Ability to travel and work varied hours, including nights and/or weekends. 
• Discretion and an ability to interact with high-level donors and maintain a high level of confidentiality;
• Proven track record of successfully soliciting and securing personal major gifts;
• Ability to be an effective advocate for the college, actively listen, work collaboratively with colleagues in a team environment, and be proactive;
• Strong oral and written communication skills;
• Experience with donor management (Raiser’s Edge preferred).
• Demonstrated experience and/or understanding working with individuals of diverse socioeconomic, cultural, racial and ethnic backgrounds;
• Strong commitment to customer service; and
• Conversant in and knowledge of planned giving tools (preferred).

Application Instructions
Please apply by submitting your resume, cover letter, and list of three professional work references to Ellen Collins at HR@williamjames.edu. 

Review of candidates will begin on a rolling basis; the position will be open until filled.   

The Senior Technical Support Specialist will work as a member of William James College’s (WJC) Information Technology (IT) department, reporting directly to the Director of IT, to provide frontline technical customer service to WJC’s students, faculty, and administrative staff. 

Essential Functions

• Interact and communicate with the College’s entire population (students, faculty, and administrative staff) on a wide spectrum of technical issues on a daily basis, and troubleshoot, solve and train accordingly;
• Serve as the technical advocate of the College’s community by improving and building upon the area of technical support – in collaboration with the rest of the IT team;
• Create sources (i.e., online instructions and FAQ articles, etc.) to grow the IT department’s self-service/self-help efforts;
• Develop a series of workshops and training guides for distribution to the entire WJC community in order to share best practices and introduce new technology;
• Perform other duties as assigned.

Qualifications

• Bachelor’s degree and 1 – 2 years of IT training experience, or 3 years of IT training experience with industry supported certifications;
• Above average level of IT proficiency (including Microsoft Office Suite) – prior experience with ITSM platforms/ticket management and/or Office 365 applications is preferred;
• Customer service oriented with a positive attitude and superior listening skills;
• A high level of emotional intelligence and willingness to work with and train an audience with a wide range of IT competencies;
• A fast learner, self-starter, and eagerness to learn and share IT knowledge;
• Superb problem-solving skills;
• Excellent verbal and written communication skills, particularly in translating technical terms/processes into layman terms – prior experience with technical training and writing is preferred;
• Discretion and ability to maintain a high level of confidentiality;
• Ability to sit, stand, kneel, and walk frequently and for long periods of time;
• Abilities to lift at least 30 lbs and work on a computer monitor for an extended period of time;
• Ability to work some nights and weekends, and travel occasionally;
• Experience in a higher education setting is highly desirable; 
• May be tested on appropriate computer skills as required.

Interested candidates should submit a cover letter and resume to Ellen Collins, Director of Human Resources at HR@williamjames.edu.