Leadership and Management in Human Service Organizations
BSHS311 - Leadership and Management in Human Service Organizations
This course focuses on the development of three major content areas of leadership: personal, organizational, and global. Students explore various leadership approaches, as well as considerations of what makes effective leaders, including: culture, vision, goals and motivation, decision-making, delegation, time management, authority, team building, conflict and change management, and risk management. Legal, ethical, and regulatory issues relevant to work in human services are considered. Basic consideration is given to the financial management of human service agencies.