William James College INTERFACE Referral Service 

I truly appreciate all the research counselors have done, they touched base with me at least 4 different occasions and each time we spoke they were incredibly kind and full of information. They took the time to listen to my two kids very detailed stories and what gender I wanted in both psychologists and psychiatrists. I also asked to avoid three facilities that I have dealt with in the past and everyone was very compassionate and understanding to all of my requests. I will be very happy to recommend INTERFACE to people in search of your help because I went through this process alone two years ago and it took me months to find doctors that were a good fit for my daughters needs, once again thank you for all of your time and help. You were GREAT!"

Over 2 years ago my college aged son entered a rehab for a month. Within a couple months, he realized he needed counseling in addition to meetings. He was overwhelmed with thoughts of "where do I start", "who can I see"? I used the referral service. It allowed me to connect with a provider based on my son's age, his issue (substance abuse), even his work schedule. As a mother trying to save her son's life, it gave me the guidance I needed to support my son and help him go back into counseling. I am grateful to have my son doing so well now."

My son suffers from an addiction that got progressively worse as he got older. It had been a heart breaking 7 years, and it was affecting all his siblings as well as myself, as his parent. I learned about the INTERFACE tool at a meeting in my community; I took home a postcard with the instructions on it, and held onto it for several months before finally using it one day in a moment of despair. I was looking for a counselor for my son, but the person on the other side of the phone was keen enough to recognize that while my son may not be willing to accept treatment while “active” in his addiction, I was surely in need of counseling myself. I certainly was not looking for my own counselor, but did accept the advice, and I still see that counselor to this day. While my son is not “cured”, my family is far healthier than we were two years ago. I directly attribute the INTERFACE tool as an integral stepping stone for me. The most wonderful piece of that tool is the follow up; they made sure I had made an appointment, then they made sure I kept it, then they made sure I liked the counselor!! I think they called me 4-5 times in follow-up activity. Very impressive."

It is very exciting to have the William James INTERFACE Resources at our fingertips. This will be invaluable to the students and families that we serve, especially since we see more students with depression and anxiety every year who need access to mental health providers outside of the school."

I know a family whose elementary-age daughter has had major depression, anxiety, and suicidal ideation. The daughter has bounced around to 5 different therapists over the past few years and finally heard about INTERFACE. The family was blown away at how great it was. The mother explained how she worked with INTERFACE and how great they were and how helpful it was. It was a game changer for the family."

I want to express my pleasure in being a member of William James INTERFACE. Not only are you providing families in our area with a helpful set of resources, but you are also making appropriate and helpful referrals to clinicians such as myself. So often, people can be helped if they only know how to connect with the right resources. William James INTERFACE really provides that missing link in our community and makes a big difference to service providers and the families who use their services. I am proud to work with such a competent, professional and needed program. Thank you, WJC INTERFACE.”