William James College Student Complaint & Resolution Procedures
William James College has been approved by Massachusetts to participate in the National Council for State Authorization Reciprocity Agreements. NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education.
SARA - Student Complaints
The Massachusetts Department of Higher Education, in its capacity as the SARA portal entity for Massachusetts, reviews and evaluates student complaints regarding distance learning programs offered by Massachusetts-based institutions that are members of SARA in accordance with 610 CMR 12.07.
Please visit this link for more information: www.mass.edu/foradmin/sara/complaints.asp