Natick

Sponsored by the Town of Natick and Natick Public Schools

Important Announcement for Natick Residents and Parents of Public School Students

Beginning on 10/7/24, in order to obtain access to INTERFACE Referral Service, you will first need to gain approval from your community point person, who is indicated below.

How will this process work?

• Instead of calling us directly for an outpatient mental health referral for yourself or your dependent you will need to contact the appropriate community point person below, depending on the age of the person who will be receiving services.
• The community point person will discuss your or your dependent's needs and if deemed appropriate to utilize INTERFACE Referral Service, they will submit your name and contact information to us to begin the intake process for yourself or your dependent.  (The community point person may provide you with alternative resources in addition to or in lieu of our service.)
• If the community point person decides to utilize INTERFACE for your or your dependent's referral needs, then once we receive your contact information you can expect us to reach out to you to complete the intake process, typically within 1-2 business days of receipt of your contact information.

Who do I contact to start this process?

• For referrals for children, please contact: Dr. Art Fergusson, Director of Clinical Services, Counseling, SEL and Equity at Natick Public Schools at 508-647-6500
• For referrals for adults, please contact: Catherine(Katie) Sugarman, MA, CPS, Prevention and Outreach Program Manager, Natick Health Department and Program Director of Natick 180 Coalition at 508-647-6623

Service and Confidentiality Information

The William James INTERFACE Referral Service is a mental health referral service and is not designed to respond to urgent situations where someone’s well-being might be at immediate and serious risk.  If you require a crisis response to meet immediate safety needs, we will give you the contact information for the crisis responder that can best assist you.  We will still be available to you after the crisis has been stabilized to work with you to find mental health services for yourself, child or family.

The William James INTERFACE Referral Service is also very careful with the sensitive information you may share with us, and works to safeguard your information and protect your privacy.  However, in situations such as when there is a serious risk of harm to yourself, or of harm to someone else, or someone who may be dependent upon you such as a child, older adult or a person with a disability, we may be required by law to report the situation to an appropriate agency responsible for ensuring safety.

Material on the William James INTERFACE Referral Service website is intended as general information. It is not a recommendation for treatment, nor should it be considered medical or mental health advice. The William James INTERFACE Referral Service urges families to discuss all information and questions related to medical or mental health care with a health care professional.